General Manager
CurrentBelow are descriptions of some of my daily responsibilities and routines:Always responding positively and quickly to Guest concerns.Recruiting and hiring high quality crew to ensure consistent Guest satisfaction.Ensure all crew is trained, motivated and empowered to deliver total value to our Guests. Maintaining restaurant at a level that exceeds the company standards for quality, service and cleanliness.Utilizing labor effectively to meet budgets while ensuring high quality of quality and value to Guests.Continuously improving the skills, knowledge and morale of all crew members.Treating my entire team with dignity and respect in order to create a professional environment.Effectively utilize all training programs from the Company Crew Manual.Coach and develop qualified crew members for promotion to the next position. Evaluate each crew member's performance in annual performance evaluations based on clearly communicated standards and expectations. Confront poor performance and apply company procedures of progressive discipline.Plan, communicate and delegate responsibilities to managers.Holding manager meetings to review victories and opportunities of team goals.Report progress as compared to budgets and provide recaps to team.Enforce all federal, state and local labor laws.Training, enforcing and upholding company rules of conduct, food safety, food handling and sanitation policies.Maintenance and upkeep of interior, equipment, supplies and exteriors of building.Completing safety walks and safety action plans.
