Bridgette Malkemes Email & Phone Number

Greater Denver Area

• Managed the coordination of appraisal and review orders, vendor management, internal and external client inquiries and invoicing. Eight years experience in vendor management software (VMS) UAT, training and production.
• Maintained productive working relationships with valuation vendors and internal clients.
• Processed all appraisal and review orders, monthly vendor QA work files and vendor database maintenance (2009-2012). Created daily status reporting for AMC’s, cursory… Show more Managed the coordination of appraisal.
• Processed all appraisal and review orders, monthly vendor QA work files and vendor database maintenance (2009-2012). Created daily status reporting for AMC’s, cursory review of incoming appraisals, organized vendor.
• Managed two systems simultaneously during conversion and while training a temporary staff member.
• Served as technical liaison between VMS provider and internal departments (Sr. Mgmt, IT, AP, Internal Audit and Compliance). Requested system enhancements (productivity/procedural), evaluated and completed UAT, signed.

Littleton, CO

• Assigned appraisal and review orders to third party vendors and staff reviewers.
• Played a major role in establishing an appraisal operations department from the ground up, utilizing previous experience with former employer.
• Located and recruited appraisers throughout the country to create company’s vendor panel utilizing vendor websites such as Appraisal Institute and ASC.gov.
• Redesigned appraiser invoice procedures to ensure prompt payment to vendors by requesting… Show more Assigned appraisal and review orders to third party vendors and staff reviewers.
• Redesigned appraiser invoice procedures to ensure prompt payment to vendors by requesting a dedicated Accounts Payable contact. Developed a trust with the vendors that would subsequently flow over to appraisal.

Aurora, CO

• Supported divisional and multi-site regional operations and management.
• Created numerous milestone reports for management and clients to track volume, fees, trends and special projects.
• Trained 2 new hires Regional Assistants who later received promotions to Divisional Admin positions.
• Tested and suggested changes/enhancements to proprietary software.
• Reviewed monthly P&L’s for accuracy and communicated discrepancies to Accounting Manager for… Show more Supported divisional and multi-site regional operations and management.
• Reviewed monthly P&L’s for accuracy and communicated discrepancies to Accounting Manager for correction.

• U.S. reservations office for a Mexican resort
• Sales, Customer Service, Billing, Collections, General Bookkeeping

• Property management company for a resort in Mexico
• Sales, Customer Service, Reporting (quarterly billing and reconciliations)
• Aided in coordinating an airline charter program for four years.