Bridgett Harris Email & Phone Number

OCM consultant providing change management, project management and general management consultation for an enterprise Strategic Initiative designed to improve organization operational effectiveness. Responsible for leading change for the engagement intervention via the practice of full spectrum evidence based ACMP change management principles to help ensure that employees are adequately informed, engaged, trained, aligned with and committed to the organization's new direction and to facilitate the project’s overall success.• OCM Consultation – Coach on OCM principles to facilitate project and process strategy and decision making• Change Strategy/Planning – Develop scale, scope/complexity of the change to accomplish the objectives/goals and intended outcomes. Define key OCM strategies to achieve successful and sustainable adoption for the change• Stakeholder Analysis – Assessment to define optimal communication and engagement approach to ensure impacted individuals are equipped to embrace and adopt change• Communication – Create strategy to promote awareness of change rationale and alignment with value and benefits• Change Impact - Identify specific impacts on people and processes to inform the change, training and readiness strategy to ensure ability to accept the change and a smooth transition to new ways of working• Engagement Strategy – Design overall approach and specific engagement activities to positively influence stakeholders and ensure active engagement and continuous stakeholder interaction throughout the change effort• Metrics – Define KPIs, measures and capture methods to assess change progress, successes and sustained results• Training/Readiness/Reinforcement – Define readiness criteria and mechanisms to evaluate stakeholder mastery of the necessary skills and competencies to adopt the change

London, Gb

Provide OD and change management consulting services to businesses, charitable organizations and individuals, providing training, advice and support with the goal of building organizational effectiveness, efficiency, and health.• Coach – Provide OD and Change Management principles/practices and effective leadership approaches for operational improvement and alignment with organization strategic initiatives.• Process - Ensure targeted processes are efficient and facilitate continuous improvement of organizational performance.• Project Management – Provide PMI based PM training aligned to change management principles and best practices.• Talent Development – Assess and coach developing leaders resulting in development plans with measurable targets.• Assessment – Conduct culture needs analysis surveys and planning for operational improvement and change implementation.

St. Louis, Mo, Us

Serve the Firm Analytics leaders and teams on firm wide transformational change initiatives to engage and enable the enhancement of analytics throughout the organization. Practice evidence-based OD change management strategies to achieve change objectives and operational efficiencies. Partner with the Regional Change Lead to facilitate industry best in class practices in effective change management across the FAN organization to support complex OCM execution on critical priorities.• Strategy/Planning – Define impactful people centric change strategy solutions to facilitate successful transition through the change process to maximize adoption and mitigate potential resistance• Consultation – Coach/advise leaders and teams on OCM principles providing key OCM data to inform and influence strategic project decision making• Metrics – Analyze change objectives to create a measurement plan to capture utilization and adoption• Stakeholders/Adoption – Lead stakeholder analysis to develop communication strategies that garner change buy in, adoption, usage, and promote a value-driven experience

Served as an Organization Development OCM consultant to Enterprise OCM VP and Director providing consultation on creating a centralized OCM COE and OCM maturity. Provided consultative insight on organizational leadership, OCM cultural indoctrination and awareness, vision alignment, agility, OCM role definition, onboarding, and staff support. Utilized the Prosci methodology and tools to assist an enterprise IT program with OCM requirements.

Lead change and project management activities for new innovation data and artificial intelligence change initiatives. Ensure project success by providing change leadership, project management, process and team management consultation. Deliver quality change management system solutions to business innovation problems. Support the innovation environment proactively via application of change management industry best practices to increase employee adoption and usage. Ensure innovation initiatives meet objectives on scope, time and budget. Function as a thought leader developing strategic plans to achieve those objectives. Partner with senior leadership to mitigate resistance and communication issues.• Change Planning – Develop and execute change approach: project change management plans, stakeholder analysis/engagement, process and communication plans.• Change Strategy – Define strategy to prepare, guide and institutionalize change and minimize negative impact/risks.• Partnership – Actively engage leaders, business sponsor, IT, project team and SMEs in change plans/approach.• Coaching/Mentoring – Educate and mentor on processes/best practices to achieve change intervention efficiencies.• Project Management – Develop and track change timelines, deliverables/milestones and perform cross-functional team management and coordination.• Communication – Create executive summary providing change project status/updates to leadership and stakeholders.

St. Louis, Missouri, Us

Lead MPS change management initiatives during MPS implementation. Implement change management strategy and key change levers: training, coaching, mentoring, communication, engagement, stakeholder management, reinforcement and reward. Focus on the people side of change and change to processes, systems, job roles and organization structures. • Cultural/Leadership Assessment - Conduct analysis of change readiness and transformational factors; culture and leadership via OD assessment tools including surveys, observation and in-depth 1-on-1 interviews. Monitor influences that enable or hinder intervention success.• Coaching/Mentoring – Enabling and reinforcing site leadership and staff behavior in accordance with expectations outlined in change leadership competency.• Training – Conduct change related training/workshops and facilitate the delivery of training by SMEs.• Competency Development - Build dynamic change champion network and leverage existing networks.• Stakeholder/Communication Planning – Perform stakeholder analysis and communication planning to ensure engagement, buy-in and inclusivity.

Provide organization development training to graduates students utilizing OD concepts/theories, active learning, critical analysis and hands on application of OD techniques via action-oriented behavioral simulation. Develop and coach to practice OD as Change Agents capable of actualizing OD methods into practical daily application in their current role.

Lead OD/Change intervention, Frank-Dodd Volcker Rule and MSRB federal regulatory reform compliance intervention projects. Provide change management consultation, scope and readiness assessment, strategy development and training. Consult business partners to define requirements and business case. Identify change impact and delivery methods. Engage senior leaders to influence and negotiate change. Perform project management consultation and education. Establish quality management, contingency plans and budget management. Design/conduct application user surveys to modify policy and procedures.

Perform OD consultation and organizational assessment via pro-bono engagement with Saint Louis University I/O Psych PhD program. Serving as a consultant on the project assessment team, conducting the client interview and initial analysis of the client environment. Performing project management oversight, planning, communication and status reporting.

St. Louis, Mo, Us

Serve as a single point of contact for projects while taking responsibility for all phases of projects of highly complex nature. Lead projects from original concept through final implementation. Define project scope and objectives. Assign individual responsibilities and act as a management resource for project team members. Develop detailed project plans, schedules, project estimates, resource plans and status reports and determine necessary resources, and project timelines. Develop project cost estimates and manage financial scope. Lead meetings with project teams to assess status, resolve issues and create project strategies. Interface with all IT cross functional teams, end users and business partners. Perform project tracking and analysis. Ensure adherence to project management process as well as compliance and quality standards. Reviews and tracks status of project and deliverables and provides project updates and ongoing cost analysis to IT and business line management. Mentor teams to improve understanding and skill and ensure familiarity with methodology resources. Recommend and take action to direct the analysis and solution of problems. Optimize results within business and time constraints. Provide leadership and guidance to project teams.

Direct and manage overall work efforts of a project team, ensuring proper controls are in place and processes are followed.• Process Implementation - Provides oversight to meet established function, quality, cost, and schedule objectives.• Partnership Management - Serves as a liaison and builds bridges and relationships with key project stakeholders. • Training / Quality - Trains on basic views, features, and reporting within the project planning tool and processes.• Life Cycle Development - Authors project management artifacts. Develops and maintains project plans. Partners with resource managers to obtain and allocate project resources. Ensures project governance is established and observed. Clarifies and prioritizes plan activities. • Issues/Risk Management - Manages issues/risks. Addresses issues via direct one-on-one dialog with project resources. Create viable solutions to resolve complicated issues.• Communication - Authors effective, clear, concise, relevant communication for program/project stakeholders. Presents message to audiences up to and including the Senior Vice Chair.• Organizational Effectiveness / Relationship Management - Determines knowledge and skill sets required to ensure successful project outcomes. Promotes collaborative relationships across project team members.

Perform oversight management, estimating, staffing, controlling, administering, and execution of Wachovia/Wells Fargo Bank and Brokerage merger and integration programs and projects. Successfully delivering a bank and corporate merger/integration program that provides functional, temporal and financial scope to meet business and merger objectives. Continually performing issue and risk management to mitigate impact resulting from an atmosphere marked by a network of complex integrated projects with overlapping interrelated scope and ambiguous strategic direction. Utilizing strong effective leadership and motivational skills to navigate and direct teams through a complicated maze of systems, processes, methodologies and resources in a chaotic environment of continual change. Train, mentor and develop teams on the critical thinking, communication, organizational, time management and effective multi-tasking skills required to be success and productive in a dynamic environment

St. Louis, Missouri, Us

St. Louis, Missouri, Us

Leuven, Be

HR Systems Business Analyst (2007 – 2009)Assessed scope and use of process and system combinations to identify solutions to benefit customer, business, and business process. Conducted and documented abstract analysis of problems and processes of unusual complexity, and recommended and facilitated process improvement efforts. Analyzed system-related issues and proposed combinations of processes and technical solutions and evaluated business impact of proposed process and technical changes. Utilized analytical and facilitation skills within development and implementation processes on large systems. Collaborated with Business Operations leaders and liaisons to facilitate system-related improvements, enhancements, or issue resolutions. HR Systems Team Lead (2007)Led HR Systems support staff/systems comprised of up to six developers and business analysts in development and support of HR Systems business goals and technical initiatives. Partnered with business customers to identify technical solutions to meet targeted business objectives. Established, communicated, assigned, and managed work efforts for team. Created and maintained project documentation in adherence with IT and corporate policies and procedures. .

Minneapolis, Mn, Us

US Bank Corporation – (2006 – 2007)Led Enterprise Information Systems Management Team in project management best practices and software development methodology. Provided project management consultation for $6 million enterprise information management project to ensure compliance with corporate business objectives and legislative directives.

Directed staff of 12 IS professionals comprised of Project Managers/Technical Leads, Database Developers, and Business Analysts. Provided guidance and direction for management, development, and implementation of new projects, strategies, and processes for initiatives with budgets over $3 million. Established and documented scope and expectation of partnerships, and facilitated agreement on responsibilities. Partnered with Business Sponsors to implement long-range strategic objectives and plans utilizing technology. Analyzed information to determine short- and long-term operation and training requirements. Managed development and deployment of multiple systems training activities to over 300 end users. Mentored various staff and team members and provided ongoing performance improvement and developmental feedback, as well as proactively identified developmental assignments.

Managed staff of Database Developers and Analysts. Conducted in-depth analysis of organization to identify key business operations, processes, and key relationships required to rebuild IT Operations organization. Collaborated with Business Operation leaders to communicate and implement process improvement initiatives. Developed and executed integrated organizational projects and process plans, as well as implemented policies and procedures and established operational goals. Guided development of business and technical strategies, operational goals, and objectives. Evaluated effectiveness and determined improvement strategies for operational systems. Led multiple start-up projects and continuous improvement efforts for complex systems, processes, and performance models, and acquired departmental resources for project and process efforts. Developed control systems, maintained status, and monitored performance of projects, processes, and systems. Led development and deployment of training strategies in various formats and performance management efforts. Developed and administered operational budgets.

St. Louis, Mo, Us

Developed and executed integrated enterprise projects and process plans. Led end-to-end project management and full life cycle development software projects in client/server environment utilizing up to 10 cross-functional teams and over 50 resources. Developed detailed statement of work documentation that identified project objectives, deliverables, and schedules. Established priorities to meet deadlines and integrated activities effectively across multiple cross-functional enterprise design, development, and implementation teams. Participated in implementing industry best practices while functioning as internal consultant to executive management. Managed project-related issues, risks, and change requests to facilitate expedient resolution.

St. Louis, Missouri, Us

Ba, Business Administration

Mba, Business Administration

Master Of Arts (Ma), Leadership & Organizational Devlopment

Master Of Science (Ms), Organizational Informatics