Bridgett H. Email and Phone Number
Bridgett H. work email
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Bridgett H. personal email
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Bridgett H. phone numbers
Over 25 years of IT experience combined including skills in Customer Service, Tech Support, System Administration, Network Engineering to Cybersecurity. Strong and quick firsthand learning skills. Gained more than 8 years of strong leadership and team management skills from cultivating more than 500+ new employees for various departments as a Training Lead to supervising a team of 60 technicians supporting VIP customers for a Fortune 500 company. Strong ability to work independently or as a team contributor. Effective critical thinking/analytical skills, creativity, and a proven drive for quality. Initiative-taking and able to demonstrate excellent time management and organizational skills.
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Technical Support EngineerResideo Jun 2024 - PresentScottsdale, Arizona, Us• Transitioned to Resideo following the acquisition of SnapOne, continuing in a technical support role.• Provide expert technical support, maintaining continuity in network infrastructure management, troubleshooting, and resolution processes.• Ensure consistent performance in network-related issues and customer support under the new company name and job title.• Maintain seamless network operations, including routers, switches, firewalls, and wireless access points, with a focus on efficiency and security.
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Independent ContractorLiveops, Inc. Mar 2018 - PresentScottsdale, Az, Us• Supply technical and customer service support on various contracts by documenting all calls in Salesforce -
Network Support SpecialistSnap One May 2022 - Nov 2024Charlotte, Nc, Us• Provided technical support for network-related issues to end-users using TeamViewer and OvrC (oversee).• Configured and maintained network infrastructure, including routers, switches, firewalls, and wireless access points.• Monitored network performance and troubleshoots issues promptly and documents all steps in Salesforce.• Implemented and maintained network security measures to protect against cyber threats and unauthorized access.• Collaborated with cross-functional teams to develop and implement network-related projects and initiatives. -
Care Specialist IiBest Buy Sep 2021 - May 2022Richfield, Minnesota, Us• Enhanced customer relationships by resolving customer, retail and team issues via phone, chat, or other platforms while keeping an elevated level of professionalism• Utilized multiple systems to document all interactions, recommendations, and resolutions -
Call Center SupervisorMaximus May 2021 - Jul 2021Mclean, Virginia, Us• Used Defense Information System Agency (DISA) Security Technical Implementation Guide (STIG) and Risk Management Framework (RMF) Compliance standards in SolarWinds Network Configuration Manager• Created maps, network diagrams, topologies, traffic flow, and procedures for organizations staff -
Enterprise Solarwinds EngineerThe Northtide Group Feb 2020 - Apr 2021Sterling, Va, Us• Used Defense Information System Agency (DISA) Security Technical Implementation Guide (STIG) and Risk Management Framework (RMF) Compliance standards in SolarWinds Network Configuration Manager• Created maps, network diagrams, topologies, traffic flow, and procedures for organization staff -
Cybersecurity Analyst | Information System Security Engineer (Isse)Leidos Jan 2018 - Feb 2020Reston, Virginia, Us• Risk assessments included full system scans using Assured Compliance Assessment Solution (ACAS), Security Content Automation Protocol (SCAP) Tool, and Nessus, comparing system security settings to the applicable IAVA and STIGs as updated by DISA -
Cybersecurity TechnicianLeidos Oct 2017 - Dec 2017Reston, Virginia, Us• Issued PKI JWICS certificates for over 4000+ GISA personnel accounts
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Network EngineerLeidos Aug 2016 - Oct 2017Reston, Virginia, Us• Maintained, and monitored the operations of all Joint Information Operations Range (JIOR) routers, switches, and Tactical Local Area Network Encryption devices (TACLANE) from the Primary Navy Operational Support Center (NOSC) within SolarWinds for over 300+ customers for training exercises on a weekly and monthly basis for all network classifications for Layer 2, Layer 3 connections and Power over Ethernet (PoE) and regular Voice of Internet Protocol (VoIP) phones
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It Support AnalystArma Global Corporation | A General Dynamics It Company Jan 2015 - Jul 2016Tampa, Fl, Us• Supplied computer support, installed, and updated software by using System Center 2012 R2 Configuration Manager (SCCM) tool and kept establishment and disestablishment of NIPR and SIPR accounts for over 5000+ customers using Microsoft Active Directory -
System Administrator IiiUicgs / Bowhead Family Of Companies Nov 2010 - Dec 2014Springfield, Virginia, Us• Administered network security for system access control, anti-virus protection, and remote system Information Assurance Vulnerability Alert (IAVA) patching by utilizing System Center 2012 R2 Configuration Manager (SCCM) for over 400+ stations for the Training Brain Operations Center (TBOC) organization and was responsible for image creation, maintenance, installation, monitor, and maintaining physical and Virtual Machine ware (VMware) servers, routers, and switches
Bridgett H. Skills
Bridgett H. Education Details
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Ecpi UniversityNetwork And Internet Security Management -
Ecpi UniversityComputer Electronics Technology
Frequently Asked Questions about Bridgett H.
What company does Bridgett H. work for?
Bridgett H. works for Resideo
What is Bridgett H.'s role at the current company?
Bridgett H.'s current role is Interested in Remote IT Opportunities in Networking and Cybersecurity.
What is Bridgett H.'s email address?
Bridgett H.'s email address is br****@****hoo.com
What is Bridgett H.'s direct phone number?
Bridgett H.'s direct phone number is +120532*****
What schools did Bridgett H. attend?
Bridgett H. attended Ecpi University, Ecpi University.
What skills is Bridgett H. known for?
Bridgett H. has skills like Information Technology, Information Security, Windows Server, Help Desk Support, Sharepoint, Linux, Sccm, Active Directory, Computer Hardware, Windows, Software Installation, Dns.
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