Lead Front Desk Associate
Peoples Health Centers
Florissant, Mo
Planned and executed all aspects of office headquarter move. Systematically increased office organization by developing more efficient filing/documenting system and customer database protocols. Handled, processed and distributed confidential patient information. Located, checked in and pulled medical records for appointments and incomplete patient charts.Managed medical supply inventory, insurance records, patient charts and company files using online tracking system. Prepared folders and maintained records of newly admitted patients. Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures. Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes. My daily task range from coordinating patient flow from start to finish, which involved setting appointments, registering patients, verifying private and managed care insurance, collecting co-pays, follow up appointments, keying and coding encounters, new patient charts, cash conciliation sheets, daily bank deposits.