Bridget Valleley Email & Phone Number

Philadelphia, PA, US

Conshohocken, Pennsylvania, United States

• Managed five multi-location restaurant enterprise accounts to drive product adoption and establish a branded customer online ordering experience.
• Supervised product lifecycle to include onboarding, product creation, new product development, website design, menu creation, validation, testing, and training.
• Mentored a team of Project Coordinators and delegated operational tasks to ensure customer and company objectives were achieved within established timelines.

King Of Prussia, PA

• Planned and successfully executed over 100 weddings and events for corporate clients.
• Managed event budgets and spending decisions, and tracked and processed check requests, invoices, and banquet checks.
• Developed and implemented an auditing system that streamlined invoice management by promptly identifying client invoice discrepancies which ensured account accuracy.
• Generated reports for the Director of Sales, Accounting and Hotel Management to ensure department personnel and managers were up-to-date on department goals and accounts.
• Scheduled and accompanied clients on site tours, tasting appointments, rehearsals and wedding-related activities.
• Planned and coordinated marketing and public relation events, resulting in a significant increase in new clients and the successful upselling of current clients.

• Worked directly with Producer and Director of Communications planning entertainment for intimate venues as well as coordinating for-profit and non-profit events.
• Event coordination skills- pre-show logistics, day of show activities and event marketing.
• Pre-show activities- conversation with clients and management, creation of production agenda, and timeline creation to maintain day of event schedule.
• Coordinated all production needs for the day of event.
• Production agenda: arrival/ departure time scheduling, transportation and hotel accommodations, vendor relations, sound, lighting and staging requirements, hospitality, and security needs.
• On site, day of event activities: timeline scheduling, entertainment management, venue preparation, and organization of stage, venue or event space, meet and greets, merchandise sales and press requests.

Philadelphia, PA

• Paid strict attention to detail to organize and maintain contracts, obtain payment, insurance certificates and other detailed information for scheduled events.
• Connected with clients who have made initial contact with Perelman Quadrangle, effectively managing ten or more daily inquiries as well as handling current client correspondents.
• Developed client estimates including but not limited to audio-visual equipment, room setups, catering, furniture rental, and staffing needs.
• Scheduled and provided on-site tours of various Perelman Quadrangle facilities.
• Reported directly to the Manager of External Sales and consistently interacts with a diverse student and administration base.
• Maximized income by promoting the use of Perelman Quadrangle facilities and services and VPUL Performing Arts facilities to clients by answering initial calls and locating potential contacts using, but not limited to.

• Held key responsibility in the management of the store, delivered exceptional customer service, delegated responsibility to subordinate baristas, and managed daily reports in ordering.
• Actively participated in the opening, daily and closing procedures/checklists in accordance with store/corporate policies/procedures.
• Informed management of store activity and any significant problems.
• Educated customers and fellow partners with expert coffee knowledge.
• Actively contributed to the sales goals of the quarter and encouraged baristas to attain sales goals with on the spot coaching.
• Coordinated with management and actively participated in the implementation of on-the-job training of new partners through Barista Training Certification.

Bachelor'S Degree, Psychology

Minor - Business Management

Education record