Research Scientist in the Department of Family Medicine, Sports Medicine Section.

Research Coordinator in the Department of Family Medicine, Sports Medicine Section

Research Coordinator for the NCAA-DoD Grand Alliance Concussion Study in the Department of Pediatrics, Division of Adolescent Medicine.

Oversaw concussion data collection across Pac-12 universities.

- Introduction to Health Services and Public Health- Public Health Planning, Advocacy and Leadership Skills

Student researcher within the Thompson Studies Group.

- Engaged clients and residents- Documented services provided as well as any incidents- Responded to client complaints, referring to service-oriented staff as appropriate- Responded to emergencies and initiated the appropriate response

- Developed, planned, executed, and evaluated a comprehensive annual giving program. - Implemented strategic stewardship activities that supported the annual fund including direct mail solicitations, online giving, and support for department events and fundraising efforts. - Developed direct mail, online giving, alumni relations, and legacy giving programs.- Planned, created, and delivered all mass communications on behalf of the Foundation via social media, email, web and print.- Managed inventory of donor communications materials and updated supply as needed. Reviewed and edited written materials produced in the department.- Supported event staff with large events.

- Developed annual strategic plan for fundraising oversight areas, indentified and tracked key performance indicators related to programmatic success.- Supported and cultivated peer-to-peer fundraisers and identified top participants for future cultivation.- Managed team of three internal staff who ran day to day program functions.- Managed multiple large external partnerships to ensure functionality of peer-to-peer fundraising program.- Managed accounting and provided financial reporting on peer-to-peer fundraising programs.- Partnered with various internal departments to accurately reflect the work of the organization while developing and implementing public-facing program.- Created and maintained both digital and print support materials as well as ASPCA branded merchandise.- Managed ecommerce site and partner to ensure quality and timely ecommerce experience to customer.

- Negotiated contracts with store vendors, with special attention paid to the reduction of fulfillment cost to the ASPCA.- Facilitated another move to newest store vendor including inventory and shipment of merchandise, set up of online platform, and training of customer service team.- Managed day-to-day relationship with store vendor to ensure all organizational branding requirements were met, including the content of the store site. - Managed relationships with product vendors.- Spearheaded the design and implementation of the intangible gift fund raising program. - Developed and implemented marketing, acquisition, loyalty and retention strategies for the ASPCA Online Store and Symbolic Gift program. - Provided direction and support to cross-functional teams on marketing for store and Symbolic Gift program including email campaigns, social media campaigns, display advertising, affiliate marketing and PPC.- Conducted A/B performance testing on all advertising campaigns.- Analyzed marketing campaign performance using Google Analytics, CRM, and Wildfire.- Grew store revenue by 20% year over year since taking over management.- Grew store customer list by 40% since taking over marketing campaigns.- Provided direction and support to vendors seeking compliance with the ASPCA’s legal and financial requirements.

- Facilitated move to new store vendor including inventory and shipment of merchandise, set up of online platform, and training of customer service team.- Took over management of store vendor, product inclusion and branding. - Ensured all items being sold represented the brand and complied with BBB regulations. - Managed relationships with product vendors.- Provided direction and support to cross-functional teams for creative displays, email and social media campaigns.- Analyzed marketing campaign performance using Google Analytics, CRM, and Wildfire.

- Managed creative displays for merchandise both in the store and through online marketing campaigns. - Assisted with inventory management and product selection.- Managed communication with third party customer service call center.- Took initiative to merge the store with the larger development department by attending team meetings. This facilitated relationships with marketing team which enabled further promotion of the store to our donor base.

- Supported Merchandise team with selection of products for online store.- Managed data entry of store purchases, inventory and check deposits.- Handled all customer service related to the store via phone and email.

- Handled data entry of store purchases, inventory and check deposits.- Handled customer service inquiries related to the online store via phone and email.

- Greet new students and provide them with information on school registration procedures.- Create and maintain effective relationships with parents and guardians to keep them informed about school and student activities.- Maintain records of student information and test scores.- Maintain files for business documents, sick and personal leave applications and arrange for substitute teacher and teacher aids when required.- Process new student records, including transcripts from other schools and enter data into preset databases.- Provide assistance in emergencies by contacting parents or guardians and informing them of injuries during school time.

- Maintained company website while focusing on daily sales goals as well as projects needing attention during the day.- Assist in design and copy-editing of company magazine and newspaper advertisements. - Negotiate terms of contract and keep track of deadlines with advertising agents.- Acted as liaison between distribution warehouse, website design company, magazine and newspaper agents, accounting department, and CEO.- Created and maintained databases of invoices, customer purchase history and product information.- Researched competitors and market changes via the Internet.- Single-handedly ran customer service department.