Brigitte Diaz Email & Phone Number

Portland, Oregon, United States

• Answered claim benefit questions from callers on both group and individual products. Provided solutions to problems, confirmed eligibility, explained benefits and/or plan coverage.
• Provided accurate information in a professional manner.
• Applied mathematical skills to determine correct benefit information.
• Exercised judgement, initiative, and discretion in confidential and sensitive manners.
• Updated and entered primary care physician selections.
• Requested claim adjustments required because of error or new information.

• Processed and sorted daily mail
• Reviewed medical documentation and ensured accurate coding and assignment of codes per national coding guidelines.
• Posted charges and payments based on office/procedure encounters and insurance EOB’s.
• Experience with Lytec billing softwareExperience with outpatient surgical coding. Ability to review denied claims and make corrections as needed.Knowledge of CPT E/M codes as well as ICD-10 and HCPCS

Virtual

• Accurately and thoroughly document medical visits and procedures as they are being performed by the Pediatric Physician.
• Asked to prepare referral letters and enter lab orders documented by the physician, via dictation or summary of the medical records for individual patients.
• Accountable for documentation that supported coding, billing, and critical care level.

• Gathered and prepared documents for daily schedules.
• Accurately compiled, sorted, and entered patient data records for providers.
• Worked and partnered with other internal departments to identify and resolved discrepancies in provider documentation.
• Compiled, verified and sorted information with accuracy to prepare source data for computer entry utilizing eMD’s EMR system.

Richland/Kennewick/Pasco, Washington Area

• Gained valuable leadership experience as a Certified Trainer Scribe.
• Assisted the practitioner in navigating the EPIC and Meditech EMR systems to locate information for review as requested by the practitioner.
• Maintained compliance while following HIPAA policies and guidelines.
• Provided extensive and accurate documentation of patient care within a timely manner.
• Ensured compliance with policy for admissions, discharges and transfer processes, Sepsis and Stroke Protocol.

Richland/Kennewick/Pasco, Washington Area

• Temporary Summer Position
• Processed and entered billing charges to patient accounts focusing on a strong attention to detail.
• Successfully processed and managed cash and credit payments.
• Provided accurate documentation of patient history within a timely manner.
• Serviced a diverse clientele and provided customer satisfaction.

Sunnyside, WA

• Successfully communicated detailed instructions and feedback with an interchangeable team.
• Prepared scheduled appointments and added new patients to EMR.
• Provided passionate care to all pets at the practice at all times.
• Multi-tasked a variety of duties including feedings, cleanings, exercising and bathing pets while providing exceptional customer service and organizational skills.

Undergraduate Certificate, Medical Insurance Coding Specialist/Coder

Associate Of Arts - Aa, General Studies