Brie Whalan Email & Phone Number

Fitzroy, Victoria, Australia

Currently the Print and Copy coordinator with experience in leading the team to deliver effective solutions for personalised print jobs. Built upon broader store team knowledge around offering by training store team to support outside of home departments which has provided a more positive and seamless customer experience. Strong relationships built with external business specialists to deliver customer business solutions with both product offering and personalised printing solutions. Collaborating with Store Business Manager to improve store operations, including store profit and loss, salaries, loss prevention, inventory management and store presentation. Promoting safe work practices through proactive safety leadership. Driving local community relationships through donations and sponsorship. Support for partnered charities including Smith Family, ALNF and Lort Smith.

Richmond, Victoria, Australia

Glebe, New South Wales, Australia

Joined the business to expand upon my retail knowledge and develop my understanding and gain exposure to a more operational and financial level of expertise.Supported in running the store whilst Store Business Manager stepped into an Area Manager role, which exposed me to the operational running of the business and also strengthened my team engagement skills.Involvement in recruitment and supporting team training and engagement into the business.

Chatswood Chase, Sydney

Managed General Merchandise which included Luggage, Stationery and the highest performing Book Department nationally with a $1 million turnover.Total business was a $10 million turnover with a team ranging from 10-30 staff. Strong focus on KPIs and built up sales performance by identifying gaps by coaching and building product knowledge to improve performance of American Express targets and department sales.Increased American Express card targets by +45% in my last season. Gained these results through coaching and building team confidence in driving this KPI which drove this result with the support of Card Sales Manager.Another area which we turned a high profit was the Luggage business. Having a strong understanding of our clientele and what they wanted brand wise we built a larger range. Working closely with the buying team to increase the Samsonite sales from 30% to 60% of total sales. Incremental sales driven by Popups within Chatswood Chase during clearance sales etc.

Elizabeth Street, Sydney, Nsw

Collaborated with all levels of management to build a sound understanding and skill set on Coaching and Building teams and principles of Management. Supervision of various departments including Young Women’s Fashion, Childrenswear, Women’s Accessories - Jewellery Sunglasses and Handbags, Homewares and Beauty and Fragrance, being my longest time spent in the business. Management of teams up to 80 team at one time. Supported several refurbishments within different departments and drove sales, leading by example reaching my reaching my own personal KPIs. Exposure to recruitment engaging in Group interviews along side Talent Acquisition.

Elizabeth Street, Sydney

Experience in Homewares, Childrenswear and Young Fashion. Managing a small department and customer orders, visual merchandising and upkeep of stock management. Was promoted in a supervisor role within my first year.

Redfern, Nsw

Part time whilst still at David Jones. Consultation and advice on photography packages. Setting up and general maintenance of viewing spaces and photography studio.

Parramatta Westfield, New South Wales, Australia

Customer Service was the main task within the role. Consultation on home decor, this was a job I had part time while I was studying interior Decoration, so it helped me to learn consulting with customers to provide solutions and colour schemes for their projects. Especially fabrics for upholstery and styling of spaces.Worked closely alongside the Visual Merchandiser to gain experience as it is an interest of mine, setting up key areas within the store to support sales and creates store ambience.

Diploma, Interior Design

Activities and Societies: Visual Merchandising and styling for local businesses to gain exposure to industry. Event setup for fabric.

Hsc, Art/Art Studies, Design And Technology

Activities and Societies: Modules within school and outside at TAFE institute to support future course applications.ArchiCAD, Design.