Accounts Payable, Accounts ReceivableVendor/Subcontractor admin, Oversight W9's, payments, 1099'sOversight of Vendor Statement reconciliations and Bank Account ReconciliationsCoordinating with accountant for financialsWorkman's comp: bi-weekly entry, reconciliation, monthly reporting, paymentWorkman's Comp Audit and prep for renewal quotesPayroll Oversight including balancing and entry into QuickBooks

• Handled purchasing, tracking transactions and prepared accounting audits. Responsible for creating tools and spreadsheets to maximize organization skills throughout the company. • Lead human resources tasks, including general liability and builder’s risk policies for projects and vendors, managing time sheets, setting up and managing client/ vendor accounts in our construction program.• Managed employees and assisted in scheduling our subcontractors, responsible for the office upkeep… Show more • Handled purchasing, tracking transactions and prepared accounting audits. Responsible for creating tools and spreadsheets to maximize organization skills throughout the company. • Lead human resources tasks, including general liability and builder’s risk policies for projects and vendors, managing time sheets, setting up and managing client/ vendor accounts in our construction program.• Managed employees and assisted in scheduling our subcontractors, responsible for the office upkeep and assisted project managers as needed.• Notarized documents as necessary, tracked lien releases and continually created tools to improve internal processes.• Solicit detailed construction bids from reputable construction contractors and compared to the project’s budget per line item. Show less

• Sustained Supplier Relationships with Division specified or business driven specific Suppliers utilizing Lean methodology thinking, out of the box thinking, collaboration and team work with multiple functions within 3M. • Lead and participated on projects with cross functional team members to improve Suppliers’ performance to impact 3M value to our end user customers. • Implemented processes and procedures to enable standardization throughout EEBG Divisions.• Lead in conducting… Show more • Sustained Supplier Relationships with Division specified or business driven specific Suppliers utilizing Lean methodology thinking, out of the box thinking, collaboration and team work with multiple functions within 3M. • Lead and participated on projects with cross functional team members to improve Suppliers’ performance to impact 3M value to our end user customers. • Implemented processes and procedures to enable standardization throughout EEBG Divisions.• Lead in conducting process improvements internally which had significant cost savings within 3M, improved relationships with clients, and provided more accurate and timely data to our Suppliers. • Determined projects and priorities with Division/Business input.• Supported all functions in Divisions within EEBG with cross over to other Businesses as needed. • Supporter and leader for continuous improvement of all aspects of the job and new ventures. Show less

• Obtained client information by answering telephone calls, emails, and documented all call information according to standard operating procedures.• Determined Warranty eligibility by comparing client information to contracts per product; processed orders and applications and routed customer calls to appropriate internal personnel.• Managed and resolved customer complaints. Maintained and improved quality results by adhering to standards and guidelines; recommended improved procedures… Show more • Obtained client information by answering telephone calls, emails, and documented all call information according to standard operating procedures.• Determined Warranty eligibility by comparing client information to contracts per product; processed orders and applications and routed customer calls to appropriate internal personnel.• Managed and resolved customer complaints. Maintained and improved quality results by adhering to standards and guidelines; recommended improved procedures and participated and engaged in educational opportunities. Show less

• Responsible for all incoming calls for Global Parking (TSSD Division), while cross trained in DMV, ALPR, RFID, and Tolling. • Responsible for L1 troubleshooting and coordinating L2 and L3 calls. Focused on root cause analysis of issues in hardware and software and executing satisfaction to our end users.• Solely managed the invoicing (100+ per week) for the Parking Division’s field service work orders on a weekly basis. In direct contact with our multi- million dollar contract… Show more • Responsible for all incoming calls for Global Parking (TSSD Division), while cross trained in DMV, ALPR, RFID, and Tolling. • Responsible for L1 troubleshooting and coordinating L2 and L3 calls. Focused on root cause analysis of issues in hardware and software and executing satisfaction to our end users.• Solely managed the invoicing (100+ per week) for the Parking Division’s field service work orders on a weekly basis. In direct contact with our multi- million dollar contract companies.• Point of contact for resolving issues and creating credit adjustments for customers with assets over one million dollars.• Allocated my time to customers to ensure that I provided profound customer service satisfaction regarding product quality and repair services on a daily basis. Show less

• Created several improvement processes in the Service and Repair Department which reduced labor hours for service technicians in the Parking Division (Lean Six Sigma Project).• Build credibility and trust with 3M customers and divisions by providing value added services such as recommendations for product applications, promotional opportunities, order enhancement and related sales.• Promote and ensure customer satisfaction through value-added services, prompt identification and… Show more • Created several improvement processes in the Service and Repair Department which reduced labor hours for service technicians in the Parking Division (Lean Six Sigma Project).• Build credibility and trust with 3M customers and divisions by providing value added services such as recommendations for product applications, promotional opportunities, order enhancement and related sales.• Promote and ensure customer satisfaction through value-added services, prompt identification and resolution of complaints and problems.• Analyze, recommend and approve alternative solutions to meet customer needs and/or account specific needs.• Identify and resolve customer complaints, customer service failures and complex problems which require Show less

• Responsible for incoming calls in regards to billing and pricing information. Point of contact for all sales leads. • Processed invoices for subcontractors and insurance claims.• Managed inside sales and specifications.• Processed warranty claims for products with manufacturers.• Managed customer transactions regarding order entry, order status inquiries, back orders and other related policies and procedures.