Brien Smith Email and Phone Number
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As a Transition Program Lead, I successfully lead transitions, integrations, and implementations for a diverse portfolio of clients and business lines. I have nearly three years of experience in this role, and hold three certifications in Agile Foundations, Prosci Change Management and Six Sigma Yellow Belt.My core competencies include integrating multi-functional service lines while minimizing disruption to client operations, and ensuring the successful transition of services, assets, and talent to Cushman and Wakefield. I also leverage my extensive hospitality industry skills, which I developed during my 28 years as a Director of Events and Hospitality at the Colorado Springs Minor League Baseball Organization. My mission is to deliver exceptional customer service and client fulfillment, while supporting Cushman and Wakefield’s strategic goals vision, and culture.
Cushman & Wakefield
View- Website:
- cushmanwakefield.com
- Employees:
- 45110
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Transition Program LeadCushman & WakefieldColorado Springs, Co, Us
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Director, Transition & TransformationCushman & Wakefield Oct 2024 - PresentColorado, United States• Coordinate transition progress for new business implementation at Cushman & Wakefield.• Ensure smooth advancement of services through transitions & transformation.• Implement strategic plans to optimize processes and drive transition efficiency.• Collaborate with cross-functional teams to achieve successful transition of services to Cushman and Wakefield.
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Client Transition Leader - Global OperationsJll Nov 2021 - Oct 2024Colorado Springs, Colorado, United States- Collaborate with multi-functional program teams to ensure contract obligations are met through successful integrations of services, assets, and talent with minimal disruption to client operations.- Plan, schedule, coordinate, and lead transition project activities with cross-functional business lines.- Facilitate effective internal and client-facing meetings to achieve desired business results while cultivating transparent communication regarding project risks, issues and decision needs.- Manage transition project plans, timelines and budgets.- Monitor deliverables of project team members to provide performance feedback.- Implement and lead change management resources to successfully navigate clients and employees from their current state to the desired state while minimizing disruption.- Reduce resistance to change by developing effective communication plans and tracking employee training programs.- Provide expert guidance on change management best practices contributing to a positive organizational culture.- Cultivate strong relationships with stakeholders to gain buy-in for proposed changes and foster collaboration. -
Director Of Events & HospitalityColorado Springs Sky Sox / Rocky Mountain Vibes Baseball Oct 1992 - Nov 2021Colorado Springs, Colorado- Managed daily hospitality operations to ensure smooth functioning event facilities with high-quality service delivery.- Trained new employees on proper protocols and customer service standards.- Developed a loyal customer base by consistently exceeding expectations with personalized attention and care.- Optimized staffing schedules based on expected game-day/event attendance, maximizing productivity without compromising service quality.- Promoted a positive work environment fostering teamwork among employees across all departments.- Enhanced guest satisfaction by promptly addressing concerns and implementing effective solutions.- Fulfilled contractual obligations and managed administrative logistics of events planning, booking and promotions.- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.- Attended industry conferences to promote services and build relationships with prospective vendors.- Enhanced event experiences by meticulously planning and executing high-profile corporate gatherings.- Developed customized sales proposals tailored to client needs, resulting in higher conversion rates and satisfied customers.- Ensured event compliance with all regulatory requirements pertaining to health, safety, and risk management.- Managed hospitality spaces, labor and catering efforts of internal and external partners.
Brien Smith Skills
Brien Smith Education Details
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Business Administration
Frequently Asked Questions about Brien Smith
What company does Brien Smith work for?
Brien Smith works for Cushman & Wakefield
What is Brien Smith's role at the current company?
Brien Smith's current role is Transition Program Lead.
What is Brien Smith's email address?
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What is Brien Smith's direct phone number?
Brien Smith's direct phone number is +171964*****
What schools did Brien Smith attend?
Brien Smith attended Fort Lewis College.
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Brien Smith has interest in Electronics, Traveling, Home Improvement, Reading, Music, Automobiles, Travel, Movies, Home Decoration.
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Brien Smith has skills like Sponsorship, Networking, Sports, Sponsorship Sales, Sports Marketing, Email Marketing, Hospitality, Facebook, Sales, Ticket Sales, Marketing, Sports Management.
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Brien Smith
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