Sam Brierley Email & Phone Number

Bristol, England, United Kingdom

Building and supporting capability for key digital transformation roles - head of practice for UCD, business analysis and product managementSupporting digital transformation at scale for NHS national, regional, system and local teams, working as a capability and delivery partner across a wide variety of organisations and care settings.Led people-centred cross-functional delivery teams carrying out problem-framing, discovery and alpha work using agile methods and carrying out research with people providing and receiving careRegular speaker and panel member for NHS conferences and industry events

London, England Metropolitan Area

Building and supporting sustainable user-centred design capability to support HMCTS civil, family and tribunals transformation.Developing, sharing and implementing professional standards and a skills-based pay and reward framework to improve recruitment and retention for user-centred design roles.Service standard assessor - GDS panels and internal assessments, coach for service teams

Plymouth, United Kingdom

Head of practice for service design and user research roles; leading design and user research practitioners within the Digital, Data and Technology (DDaT) directorate.Senior level advocate for a user-centred and service design-led approach to developing digital services.Service standard assessor - GDS panels and internal assessmentsDeveloping, sharing and implementing professional standards for user research, service design, interaction design and content design.Leading on development of HMLR design system for digital services.Building and supporting sustainable user-centred design capability across HM Land Registry's digital transformation programme, and other programmes.Innovation - Geovation proptech incubator and 'Digital Street' ideation platform

Service design lead; responsible for design, content design and user researchService manager and product manager, developing user-centred services using agile methodsResponsible for digital services built to comply with GOV.UK digital service standardsRe-engineering casework as part of the development of end-to-end digital servicesIdentity proofing and verification (inc GOV.UK Verify); identity managementGOV.UK steering group member

Product manager/publishing managerUser research in controlled and uncontrolled environmentsDigital transformation/business process re-engineeringInnovations unit - business analysis and technology watchMarketing-led new product development (spatial data/GIS products and services)Change agent

Design and digital communicationsCorporate identity and brandingRights sales and content syndicationBudget managementDigital transformation (digital print on demand)Managing editor

Digital 'print on demand' book design, typesetting & production technologyDesign and generation of all promotional material, and website maintenanceCorporate identity and branding

Ba Dual Hons (2:1), Philosophy And Literature

Aesthetics Cybernetics Occult philosophy of the Renaissance

Education record