Bruno Brigatto Email and Phone Number
Bruno Brigatto work email
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Bruno Brigatto personal email
I am a Digital Solutions Consultant at Capgemini, where I provide consultancy services for Banco do Brasil's WhatsApp chatbot and Alexa skill.With over 4 years of experience in conversational AI design, I help companies create user-friendly, engaging, and effective virtual assistants for various industries and platforms.As a former project manager and freelancer, I have a strong background in planning, executing, and delivering chatbot projects for clients such as Samsung and Seara.I have expertise in user research, customer journey design, dialogue creation, content curation, and testing. I also have a keen interest in generative AI models and their applications in conversational AI.I am always eager to learn new skills, explore new challenges, and connect with other professionals in this exciting and growing field.
Capgemini
View- Website:
- capgemini.com
- Employees:
- 321265
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Consultor De Soluções DigitaisCapgeminiState Of São Paulo, Brazil
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Digital Solutions ConsultantCapgemini Feb 2021 - PresentSão Paulo, Brasil➤ Developed user journeys for chatbots (WhatsApp) and voicebots (Alexa), proposing improvements based on user journey analysis and pain points of these channels.➤ Created conversational journeys and content, ensuring the appropriate tone and voice for each channel by applying UX Design principles and Design Thinking methodologies.➤ Conducted user interaction analysis, testing, and heuristic analysis of journeys to enhance user experience.➤ Participated in agile methodology events (Scrum), including daily stand-ups, sprint planning, sprint reviews, and retrospectives.➤ Oversaw chatbot platforms (Watson Assistant) and wrote for voice user interfaces (VUI) using Speech Synthesis Markup Language (SSML).
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Freelancer1984 Solutions Jul 2020 - Feb 2021➤ Copywriting, copyediting and proofreading.➤ Conversational design for chatbots.
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Project ManagerGetbots Feb 2020 - Jul 2020São Paulo, Brasil➤ Developed chatbots for companies such as Samsung and Seara for WhatsApp, Messenger, and website.➤ Planned and executed projects starting with client demand and passing through definition of purpose, objectives, target audience, and content strategy.➤ Conducted research, production timeline, and mapping of knowledge areas.➤ Created conversational flows and journey texts using tools like Draw.io, Chatfuel, and a proprietary platform.➤ Defined language, tone, voice, and chatbot persona.➤ Curated and trained chatbots based on user interaction analysis using NLP/Artificial Intelligence tools integrated with Dialogflow. -
Legal EditorFgv Direito Sp Aug 2011 - Nov 2018São Paulo E Região, Brasil➤ Publishing management of books and Law reviews, that involves about 300 authors and 200 reviewers per year. -
Marketing AnalystAbril Educação Mar 2009 - Sep 2010São Paulo E Região, Brasil➤ Marketing strategy, web and graphic design for more than 100 schools per year. -
AssistantAbril Educação – Editoras Ática E Scipione Aug 2008 - Sep 2008São Paulo Area, Brazil➤ Assistant at the 20th São Paulo International Book Fair.
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Production And Editing AssistantUniversidade De São Paulo Aug 2005 - Mar 2006São Paulo Area, Brazil -
MediatorUniversidade De São Paulo Mar 2004 - Sep 2004São Paulo Area, Brazil
Bruno Brigatto Skills
Bruno Brigatto Education Details
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Publicity And Advertising
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Documentary Film -
C1 (Advanced)
Frequently Asked Questions about Bruno Brigatto
What company does Bruno Brigatto work for?
Bruno Brigatto works for Capgemini
What is Bruno Brigatto's role at the current company?
Bruno Brigatto's current role is Consultor de Soluções Digitais.
What is Bruno Brigatto's email address?
Bruno Brigatto's email address is br****@****ini.com
What schools did Bruno Brigatto attend?
Bruno Brigatto attended Universidade De São Paulo, Fundação Getulio Vargas, Cork English College.
What are some of Bruno Brigatto's interests?
Bruno Brigatto has interest in Science And Technology, Education, Arts And Culture, Environment.
What skills is Bruno Brigatto known for?
Bruno Brigatto has skills like Espanhol, Social Media, Illustrator, Proofreading, Books, Livros, Microsoft Powerpoint, Photoshop, Blogging, English, Corporate Communications, Publishing.
Who are Bruno Brigatto's colleagues?
Bruno Brigatto's colleagues are Sreenivas M, Veronique Le Ferrand, Vijayalakshmi Natarajan, Sai Akhil Chanda, Sachin Gawde, Yash Koku, Shaik Mohamed Hussain.
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