Brigette Evans Email & Phone Number

London Area, United Kingdom

Royal Leamington Spa, England, United Kingdom

Notion is a multi-award winning management performance consultancy on a mission to transform workplaces globally by developing a million STAR® managers. STAR® managers create engaging, performing, inclusive and collaborative work cultures that outperform all others. Our programmes are statistically proven to deliver transformational behavioural change to managers’ capability and skills (as independently evaluated by the London School of Economics) within 6 months and deliver an average learner ROI of 74 x your investment. Notion has received industry recognition with over 7 major awards in recent years including L&D Supplier of the Year. Notion is the creator of Operational Coaching™ and STAR®, democratising coaching and making it accessible at scale for all employees.We offer:Transformation programmes delivered at any scaleGlobal or local programme delivery Fully supported programme managementTwo-decade track record of delivering measurable outcomes Level 3-7 academic qualifications - optional on all programmesOur programmes include:STAR® Coach programmeSTAR® Manager programmeAccredited Internal Coaching programme CPD and Supervision programmes for Internal CoachesExecutive CoachingTeam CoachingWe are:ILM and OCN approved centresCorporate member of the Association for CoachingELCAS approved supplier Registered supporting provider for the Apprenticeship Levy (RoATP)

Birmingham, England, United Kingdom

Proactively managing and developing client portfolios taking ownership throughout their life cycle with quarterly business reviews, maximising client touch points and ensuring health/cyber security checks of IT estates are carried out on a regular basis; managing projects involving 2 or more departments; following up on renewals and providing guidance on achieving client goals, managing and developing new customer onboarding ensuring shortest path to value and ROI

Tewkesbury

Actively supporting customers in roll-out of software, online training and follow up; project managing client and design and development team to create bespoke templates, surveys and themes, launching surveys and compiling results into useful, managed data; building trusted business relationships first, in a way that when it comes time for subscription renewal, it's a mere formality

Redditch

Managing domestic and international customer base building and maintaining excellent working relationships with highest profile customers ensuring customer loyalty and subscription renewal. Analysing customer’s processes and inefficiencies to establish areas of growth and ways of achieving significant efficiency gains throughout entire workflow in the successful transition from existing software to the Keynetix solution. Project managing the on boarding of stakeholders, conducting online and onsite meetings, troubleshooting and problem solving; hitting and exceeding individual and team sales targets and subscription renewals, diligently maintaining and updating CRM system, metrics, sales dashboard and pipeline, weekly forecasting

Executing and efficiently managing customer service department, hiring and training of team, processing returns and credits, troubleshooting; introducing new immediate action business plan for handling customer complaints and product issues; HR responsibilities, day-to-day running of the office, organising photo shoots and trade show exhibitor events, attending all meetings with MD

Gloucester

Implementing premium support service including coaching, inspiring, and empowering franchisees; providing guidance and advise on recruitment and training of staff, goal setting and Health & Safety; using bench-marking to encourage franchisees to follow franchise model and best practice; liaison between franchisor, CEO and franchisees ensuring all requests, concerns and issues raised be addressed and resolved in a timely manner meeting or exceeding SLA’s; heading weekly team meeting when CEO unavailable attended by finance department and franchise support team covering franchisee progress, issues and concerns, milestones, and banking procedures; identifying operational issues using KPI reports; daily updating of CRM