Briggitt Passalacqua Email and Phone Number

As a Technical Support Specialist, my role would encompass providing comprehensive technical support in areas such as API integrations, billing, and more. I have a proven ability to analyze and efficiently handle customer support and troubleshooting requests across various communication channels, including phone, chat, and email.My primary focus is to promptly resolve technical issues by utilising the available resources within Meta. I am adept at identifying and addressing bugs, as well as capturing enhancement requests through meticulous bug logging processes.With a commitment to delivering high-quality assistance, I ensure that all technical challenges are effectively resolved in a timely manner. My goal is to provide exceptional support, ensuring customer satisfaction while maintaining a strong attention to detail and problem-solving mindset

As a Fraud Investigator, my primary role entails conducting thorough KYC (Know Your Customer) analysis and Customer Due Diligence. I am dedicated to maintaining the highest standards of compliance by performing periodic tolerance reviews using customer activity samples.My reviews are conducted in strict adherence to Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) policies and procedures. I diligently manage and execute the necessary controls to ensure that the nature and purpose of accounts align with expectations and are appropriate.With a keen eye for detail and a commitment to preventing fraudulent activities, I am well-equipped to uncover potential risks and take appropriate actions to mitigate them. I prioritise the security and integrity of financial systems and work diligently to safeguard against any illicit activities or non-compliant behaviours.By leveraging my expertise in fraud investigation and adherence to regulatory guidelines, I actively contribute to maintaining a secure and compliant environment, upholding the trust and confidence of stakeholders

As an IT Support specialist for G Suite by Google, I excel in testing and delivering technical solutions with precision and expertise. I possess a strong skill set that allows me to analyse and efficiently handle customer service requests and troubleshooting across multiple communication channels, including phone, chat, and email.My focus is on providing exceptional support and resolving technical issues promptly, ensuring minimal disruption to the users' productivity. I am adept at diagnosing and troubleshooting problems related to G Suite services, such as email, document collaboration, and other productivity tools.With a customer-centric approach, I strive to deliver excellent service by effectively understanding and addressing the specific needs and challenges of each user. I am committed to delivering timely and accurate solutions, while maintaining a high level of professionalism and attentiveness in all interactions.My goal is to ensure that users receive the best possible support experience, enabling them to leverage the full potential of G Suite for their productivity and collaboration needs.

As an experienced professional, I specialise in developing and executing comprehensive audit programs that align with International Standards on Auditing (ISAs) and regulatory requirements. I am well-versed in preparing accurate and compliant statutory financial statements, adhering to both IFRS and USGAAP guidelines.My expertise extends beyond standard reporting, as I am skilled at customising financial information and reports to suit specific client requirements. By tailoring financial reports, I ensure that clients receive relevant and meaningful insights to support their decision-making processes.In addition to my technical abilities, I have successfully led teams of 4 to 6 professionals, assuming the role of team leader. Through effective coordination and collaboration, I foster a positive work environment that promotes productivity and achieves project objectives.With my strong audit background, financial reporting proficiency, and leadership capabilities, I am confident in my ability to deliver high-quality results while maintaining compliance with industry standards and regulations.

In my role, I have been entrusted with assignments that involve reporting to a team of experienced managers, directors, and partners. I work closely with this team to develop and execute audit programs that align with International Standards on Auditing (ISAs) and regulatory requirements. Additionally, I possess expertise in conducting audits related to Sarbanes-Oxley (SOX) compliance and internal control reports.By meticulously following established guidelines and standards, I ensure the accuracy and integrity of audit processes. I am well-versed in identifying risks, assessing controls, and providing valuable insights to improve organisational governance and risk management.Collaborating with cross-functional teams, I effectively communicate audit findings and recommendations, fostering a culture of transparency and accountability. I leverage my strong analytical skills to evaluate internal controls, assess their effectiveness, and identify areas for improvement.My dedication to delivering high-quality work, combined with my comprehensive understanding of regulatory frameworks, allows me to contribute to the success of audit engagements. I am committed to maintaining the highest standards of professionalism, while providing valuable contributions to clients and stakeholders alike.

In my role, I am responsible for recording and summarizing the financial transactions and activities of various public sector institutions. This entails creating official financial reports at the end of each quarter, ensuring accurate and comprehensive representation of the institution's financial performance.I take pride in providing timely and up-to-date financial information about the business, enabling stakeholders to make informed decisions. By effectively communicating the financial situation of these institutions, I facilitate a clear understanding of their financial health and performance.Moreover, I actively collaborate with stakeholders to develop action plans aimed at boosting the national economy. These plans leverage the insights derived from the financial reports, allowing for strategic interventions and initiatives that contribute to sustainable economic growth.With a keen eye for detail and a commitment to maintaining the highest standards of financial reporting, I am dedicated to supporting the success and transparency of public sector institutions. My ability to effectively analyse financial data, communicate key findings, and develop actionable plans makes me a valuable asset in driving economic prosperity.

In my role, I excel at collating, checking, and analysing spreadsheet data to ensure accuracy and reliability. I conduct thorough examinations of company accounts and financial control systems, assessing the effectiveness of financial processes and identifying areas of improvement.One of my key responsibilities is gauging levels of financial risk within organisations, utilising my expertise to safeguard assets and mitigate potential risks. I meticulously review financial reports and records, ensuring their accuracy and reliability.When necessary, I provide valuable insights and recommendations for improving processes and implementing changes where necessary. I am adept at preparing comprehensive reports, commentaries, and financial statements that effectively communicate findings and support decision-making.Collaborating closely with managerial staff, I present my findings and recommendations, promoting open dialogue and driving effective solutions. It is crucial for me to ensure that procedures, policies, legislation, and regulations are correctly followed and complied with.Additionally, I undertake thorough reviews of wages, ensuring compliance with regulations and fairness in compensation practices.By leveraging my analytical skills and deep understanding of financial systems, I contribute to the overall efficiency, compliance, and financial health of organisations. I am dedicated to delivering accurate and reliable financial information, enabling informed decision-making and supporting long-term success.