Ryan Briggs

Ryan Briggs Email and Phone Number

Manager, IT On-Site Support and Service Desk, Australia @ WSP in Australia
Sydney, NSW, AU
Ryan Briggs's Location
Greater Sydney Area, Australia
Ryan Briggs's Contact Details

Ryan Briggs work email

Ryan Briggs personal email

n/a
About Ryan Briggs

I am an experienced desktop support officer with exceptional technical and communication skill sets. I have experience and knowledge including but not limited to the following:- Detailed knowledge of desktop computer hardware, operating systems and software- Solid understanding of networked PC’s in multi-office environments- Demonstrated ability to document procedures for clients and work teams and provide training to staff- Knowledge of Microsoft Active Directory Group Policy- Experience in performing analysis and design of baseline desktop images (Desktop and Laptop – Windows XP/Windows 7)- Knowledge of SCCM (System Centre Configuration Manager)- Experience in the creation and maintenance of Microsoft OS images (Microsoft Windows XP\W7)/Office 2007/2010 desktop image deployed throughout multiple client sites- Demonstrated ability to problem‐solve and exercise judgment- High Customer service focus

Ryan Briggs's Current Company Details
WSP in Australia

Wsp In Australia

View
Manager, IT On-Site Support and Service Desk, Australia
Sydney, NSW, AU
Website:
wsp-pb.com
Employees:
4490
Ryan Briggs Work Experience Details
  • Wsp In Australia
    Manager, It On-Site Support And Service Desk, Australia
    Wsp In Australia
    Sydney, Nsw, Au
  • Wsp In Australia
    Manager, It On-Site Support & Service Desk, Australia
    Wsp In Australia May 2024 - Present
    Sydney, New South Wales, Australia
  • Wsp In Australia
    Information Technology Process Manager
    Wsp In Australia Aug 2022 - Present
    Sydney, New South Wales, Australia
  • Wsp
    Is Business Support Analyst
    Wsp May 2014 - Aug 2022
    My responsibilities included but were not limited to: - Install and maintain Desktop and Laptop systems (SOE)- Troubleshoot users errors - Tracking of requests through helpdesk system- Investigate and resolve Hardware and software issues- Train Staff and orientate them on computer hardware and software systems- Carrying out preventative maintenance on Desktop and laptop systems- Installing software on Desktops and Laptops- Deployment and Maintenance of… Show more My responsibilities included but were not limited to: - Install and maintain Desktop and Laptop systems (SOE)- Troubleshoot users errors - Tracking of requests through helpdesk system- Investigate and resolve Hardware and software issues- Train Staff and orientate them on computer hardware and software systems- Carrying out preventative maintenance on Desktop and laptop systems- Installing software on Desktops and Laptops- Deployment and Maintenance of iPhones- Remote support for interstate work sites- Create and maintain Documentation for end users and Support personnel Show less
  • Australian Pharmaceutical Industries
    Desktop Support Analyst
    Australian Pharmaceutical Industries Mar 2004 - Apr 2014
  • Awa Technology Services
    Field Engineer
    Awa Technology Services 2002 - 2004
  • Volante Solutions
    Systems Consultant
    Volante Solutions 2001 - 2002
    Sydney, Australia
  • Volante Intergrated Technologies
    Field Engineer
    Volante Intergrated Technologies 2000 - 2001
    Sydney, Australia

Ryan Briggs Skills

Business Process Improvement Process Improvement Business Intelligence Team Leadership Integration It Management Business Analysis Erp Change Management Troubleshooting Technical Support Windows Software Documentation Computer Hardware Operating Systems Hardware Laptops Remote Desktop System Administration Active Directory System Deployment Help Desk Support

Ryan Briggs Education Details

  • Blakehurst High School
    Blakehurst High School
    Higher School Certificate

Frequently Asked Questions about Ryan Briggs

What company does Ryan Briggs work for?

Ryan Briggs works for Wsp In Australia

What is Ryan Briggs's role at the current company?

Ryan Briggs's current role is Manager, IT On-Site Support and Service Desk, Australia.

What is Ryan Briggs's email address?

Ryan Briggs's email address is rb****@****.net.au

What schools did Ryan Briggs attend?

Ryan Briggs attended Blakehurst High School.

What skills is Ryan Briggs known for?

Ryan Briggs has skills like Business Process Improvement, Process Improvement, Business Intelligence, Team Leadership, Integration, It Management, Business Analysis, Erp, Change Management, Troubleshooting, Technical Support, Windows.

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