***A TOP RATED Upwork freelancer with a proven history of delivering high-quality work and a passion to win your customers***I've been working in the customer service industry since 2015. After 2 years of working in a high-pressure environment (BPO), I've explored and mastered most aspects of customer service: general support, billing, technical assistance, and sales.I also have 3000+ hours of Upwork experience working closely with clients in maintaining a stellar and favorable customer base satisfaction through expert email handling. My empathetic approach and authentic concern for the customers make my customer service a distinct and pleasing experience for them - a true mark of a customer service expert.My natural aptitude for being a quick learner allows me to become proficient with any tools and platforms you want me to work with. I am especially effective with the Amazon Seller Central platform. You can be assured that with training, I can deliver the best results.I've also completed a rigorous and extensive virtual assistance training. I have increased and upgraded my skill set to include social media management, calendar management, and email management. I am currently looking for additional opportunities to work on customer service. I will do everything I can to ensure that your project is successful!You can also check my profile here: https://www.upwork.com/o/profiles/users/~01da0c3116fa7e354e/Contact me. Connect with me. Let us have a shared experience and I guarantee you that I will do everything in my power to make it a positive one.