Head Of Information Technology
Current• Perform installation on NAS SYNOLOGY DEVICES • Perform data backups and disaster recovery, Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability, Diagnose, troubleshoot, and resolve hardware, software problems, and replace defective components when necessary. • Network setup designs base on contract. • Ensured that all backups were carried out and that all data was safe and secure.• Performed Customer follow-ups to ensure that IT issues had been resolved to satisfaction.• Overseeing the installation of hardware and software including printers, PC's, OS, Scanners, Oracle, outlook etc • Troubleshooting networks hardware and ensuring that network performance remains optimal Managing access and assigning appropriate permission to ensure security of information
