I started my banking journey in 2017, diving deep into the operational side of things. This experience gave me a rock-solid foundation to transition into sales, where I honed my understanding of customer needs. Now, as a Product Manager for Business Banking, I'm thrilled to be building the tools that empower businesses to thrive.I'm passionate about crafting innovative banking products, from the spark of an idea to the post-launch impact. I believe in user-centric design and data-driven decisions to deliver solutions that truly make a difference.I'm always eager to learn and collaborate with like-minded professionals. Feel free to connect with me to discuss the future of business banking, fintech trends, or just to chat!
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Product ManagerEtranzact PlcLagos, Nigeria
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Product ManagerVfd Microfinance Bank Jul 2021 - PresentLagos, Nigeria1. Led the end to end development process of VBiz web and mobile, the business banking solution from ideation to launch, working alongside engineering, design and other stakeholders.2. Prioritize and manage product backlog, epics and user stories, aligning with business goals and customer requirements.3. Develop and execute go-to-market plans for product launch, including positioning, messaging, pricing strategies.4. Monitor and analyze key product metrics - user engagement, retention, conversion, revenue and performance.5. Identify and prioritize new product opportunities and features through market analysis, customer feedback and competitive benchmarking. -
Associate Product ManagerVfd Microfinance Bank Jul 2020 - Jun 2021Lagos State, Nigeria1. Supported the Product Manager in the development and execution of product strategies and roadmaps for retail banking.2. Assisted in gathering and defining product requirements and creating detailed specifications for development teams.3. Conducted market research and competitive analysis to identify trends and opportunities in the digital banking space.4. Monitored product performance and metrics to drive continuous improvement of the bank's digital products - VBank app, Verified debit cards, USSD and WhatsApp.
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Executive AssistantVfd Microfinance Bank Apr 2020 - Jun 2020Nigeria1. Managed the MD's calendar, schedules and day to day operations.2. Prioritized conflicting appointments and commitments to optimize the MD's time.3. Served as the primary contact for internal and external stakeholders.4. Attended meetings with the MD, documented minutes and followed up on actionable items and closing out deliverables.
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Sales AnalystVfd Tech Limited Jan 2020 - Mar 2020Lagos, Nigeria1. Identified sales opportunities for bank's digital flagship product - V App.2. Contributed to the retail customer onboarding and engagement with the app.3. Managed a growing team of sales officers. -
Customer Service LeadAccess Bank Plc Nov 2017 - Nov 2019Lagos, Nigeria1. Served as the primary point of contact for customer inquiries and issues, providing prompt and effective resolutions.2. Identified opportunities to cross-sell banking products and services that speak to customer needs while contributing to branch sales targets3. Led and managed a team of customer support representatives fostering a productive work environment.4. Ensured the customer service team adheres to company policies, industry regulations, and service standards. -
Business Development ExecutiveStrategic Outcomes Limited Sep 2016 - Oct 2017Lead generation.Develop ideas to grow sales.Improve product quality and build off on existing offerings. -
Sales And Marketing OfficerRemoik Training And Consulting Jan 2016 - Aug 2016 -
Ict Support Staff (Nysc)Federal Airports Authority Of Nigeria Jan 2015 - Dec 2015
Bright Bee Bassey Skills
Bright Bee Bassey Education Details
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Computer Science -
Access Bank School Of Banking Excellence -
Product Innovation Lab: Sustainable And Inclusive Digital Financial Services
Frequently Asked Questions about Bright Bee Bassey
What company does Bright Bee Bassey work for?
Bright Bee Bassey works for Etranzact Plc
What is Bright Bee Bassey's role at the current company?
Bright Bee Bassey's current role is Product Manager.
What schools did Bright Bee Bassey attend?
Bright Bee Bassey attended University Of Calabar, Access Bank School Of Banking Excellence, Lagos Business School, Pan-Atlantic University.
What are some of Bright Bee Bassey's interests?
Bright Bee Bassey has interest in Social Services, Economic Empowerment, Civil Rights And Social Action, Reading Articles, Education, Photography, Science And Technology.
What skills is Bright Bee Bassey known for?
Bright Bee Bassey has skills like Public Relations, Straight Talking, Networking, Research, Strategic Planning, Microsoft Office, Customer Service, Business Strategy, Microsoft Excel, Social Media, Public Speaking, Business Development.
Who are Bright Bee Bassey's colleagues?
Bright Bee Bassey's colleagues are Solomon Sule-Dika, Faith Thaddaeus, Lovelyn Okpara, Chioma Bankole Sphri , Acipm, Hrpl, Olajumoke Ogunjobi, Peace Oluwasanmi, Daniel Fetuga.
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