• Transitioned clients from existing on-premise deployments to SaaS offerings in GCP, OCI, and AWS Cloud • Produced high level estimates, change requests, statements of work, project timelines, approved timecards, ect• Prioritized client work and multitasked to support 10+ project timelines at a time• Mentored three new hire classes with onboarding to our growing department• Designed Oracle stored procedures and triggers to interface new data to our Billing Management product• Built alerts for Billing Management to catch failures and insert/update statements to correct the data• Generated dashboards to auto-refresh and track warehouse throughput against targets and planned work

• Transferred to Cognos Analytics BI team to follow passion for enabling data-driven decisions • Engaged in full project lifecycle from kickoff, requirements gathering, install, security, config, dev, deployment• Developed content for variety of products like OMS, Scale, WMI, WMOS, MAWM, Demand Forecasting• Demoed capabilities of different modules within IBM Cognos paired with out of the box content for their product• Lead 4 day workshops to teach clients to build their own reports, datasets and modules, dashboards, and alerts • Travelled to support clients across the Northeast, Midwest, Pacific Coast, Canada, and United Kingdom• Performed staff augmentation assignments to achieve customer timelines which otherwise would be infeasible• Applied agile methodology to large engagements to plan PIs and sprints to account for feature dependencies• Received the Never Settle: Consider it Done Spirit Award for Q3 2020

• Implemented WMS for variety of customer go-lives in retail, apparel, and grocery verticals • Gathered and documented requirements from clients to customize base software to their needs• Generated data and test scripts for offshore development and performed UAT testing prior to delivery• Triaged/prioritized issues onsite for holiday/peak support for MHE, UPS/FedEx integration, Vocollect• Developed SQL inserts and updates to automate configuration and provide workarounds to code fixes • Evaluated stored procedures and functions to advise R&D on how to improve performance and accuracy• Constructed KPI/metrics reporting to evaluate project success/performance for executive teams • Analyzed logs and technical specifications of cubing algorithms to explain system behavior to customers

• Scheduled design sessions with HR to gather BI requirements for current processes June 2014-Aug 2014• Automated weekly departmental reports using Visual Basic scripting • Documented existing SQL based database tables

I repaired and renovated apartments across several properties in preparation for fall move-in.I also managed my own equipment and supplies, processed units, and gave my supervisor daily updates.

I created answer keys and graded the final project, exam, and weekly quizzes for 40 students for the Industrial Energy Management Department.

Performed energy audits of a Waste-Water Treatment Center and a Flexible Packaging plant. Analyzed the electric bills and provided a list of energy management opportunities for the company to pursue along with their respective implementation costs, payback periods, and rate of return.

I detailed all vehicles in the fleet and provided shuttle service for customers. I also delivered and exchanged vehicles with other branches as far as 100 miles away.