As a results-driven professional, I bring 4 years’ experience in customer service. I'm adaptable, skilled in problem-solving, and committed to delivering exceptional customer experiences. I thrive in team environments and independent settings, with a strong work ethic and dedication to continuous learning. I pursue personal development and skill enhancement to stay updated with new knowledge and best practices. With a passion for excellence and a customer-centric approach, I drive success in my work. I'm dedicated, focused, and committed to achieving outstanding results and making a positive impact in my role.
Ghana Prisons Service
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Ghana Prisons ServiceAccra, Greater Accra Region, Gh
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Administrative AssistantGhana Forestry Commission Nov 2022 - Dec 2023Ghana -
Forestry Commission NssFc Nov 2022 - Dec 2023● Maintained customer databases, updated records and organized documentation related to customer interactions.● Oversaw training of 10 incoming service personnel to get acquainted with office work.● Followed up on customer needs to ensure their satisfaction● Offered administrative assistance by efficiently managing filing systems, performing data entry tasks, and preparing documents to enhance the customer experience.
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StudentUniversity Of Ghana Aug 2018 - Oct 2022Accra, Greater Accra, Ghana -
Deputy Ec Psychology DepartmentUnigaps (Ug Psychology) Jul 2021 - Sep 2022Ghana, Accra, LegonI served as the 1st deputy Electoral Commissioner for University Of Ghana Psychology Students, where together with my team, we appointed incoming executives through fair and free elections.
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Administrative AssistantGhana Museum And Monument Board Jul 2021 - Sep 2021Greater Accra Region, Ghana•Helped in accessioning and preservation of monuments. •Developed and executed innovative social media strategies to enhance the visibility and promotion of the Ghana Museums and Monuments Board to tourists•Helped in exhibition of objects at the Museum
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TeacherSda Preparatory School Jan 2021 - May 2021Asamang Tamfoe, GhanaEmpowered 50 students with clear instruction, turned around 15 underperformers through targeted support, and drove punctuality through efficient time management, making a lasting impact on academic success
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Sales CoordinatorSidark Enterprise May 2018 - Sep 2018Anyinam, GhanaAs a Sales Coordinator at Sidark Enterprise, I supported senior sales executives in driving customer satisfaction and loyalty, provided timely product expertise to over 50 customers daily, and delivered top-notch service that contributed to the company's success and reputation
Bright Opoku Education Details
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Gpa Of 3.71
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Mpraeso Senior High School15
Frequently Asked Questions about Bright Opoku
What company does Bright Opoku work for?
Bright Opoku works for Ghana Prisons Service
What is Bright Opoku's role at the current company?
Bright Opoku's current role is || CUSTOMER SERVICE PROFESSIONAL || ENHANCING CUSTOMER EXPERIENCE || ADMIN ASSISTANT || VIRTUAL ASSISTANT ||.
What schools did Bright Opoku attend?
Bright Opoku attended University Of Ghana, Mpraeso Senior High School.
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Bright OPOKU
Experienced Accounting And Finance Professional Driving Operational Excellence And Financial GrowthGhana -
Bright Opoku
Greater Accra Region, Ghana -
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