• Collaborated with Stakeholders and Cross-Functional teams to lead the implementation of 33 digital product journeys and 5 AePS transaction journeys on Mobile (Android) and PWA platforms.• Successfully Migrated 16K users with effective Data Mapping.• Effectively handled Change Requests (CR).• Gathered Requirements, Proposed Solutions, and Documented them as detailed Understanding Documents (UD) with Business Requirements and Functional Specification Documents (FSD). Created Swimlanes, Data Flow Diagrams (DFD), and Wireframes and obtained customer Signoff.• Proactively addressed all Prerequisites and Dependencies in advance.• Addressed Impediments/Conflicts promptly during project execution.• Mentored and Led the QA team to enhance test coverage and provide support during critical project phases.

• Played a pivotal role in the development of mooPay, the company’s Fintech arm, from Product Incubation to delivery.• Facilitated seamless onboarding and API integration with partner banks for DFP (Payments) and MRF (SCF) products.• Identified and Resolved an API Gap in partner bank integration with a proposed solution, ensuring seamless integration.• Built and Mentored a QA team of three, implementing robust QA practices for delivering high-quality results efficiently.• Effectively Tested the DFP product as an Individual Contributor as well with a Team developed in partnership with two banks, enabling Digital Payments with a remarkable 99.6% success rate for approximately 75K transactions per month.• Successfully Led and tested the End-to-End functionality of the digital wallets integrated into the payment platform, reducing customer onboarding time from 10 days to 10 minutes and increasing customer adoption rates for digital payments by 35%.• Tested an automated risk trigger assessment module based on the daily milk pouring trend, resulting in predicting cash collections and taking early actions on probable defaults.• Validated 12 customizable features within the smartAMCU application, each contributing to tailored workflows designed to meet unique customer requirements and enhance their process efficiency.• Created Technical Documents, User Manuals, and provided Demos for internal stakeholders and end users.• Owned the complete Test Management activities and, and delivered projects within project timelines.

• Led a testing project on test execution with a team of 39 members across multiple vendors, ensuring delivery across multiple sprints with an outstanding 100% adherence to delivery timelines and updated stakeholders via MIS.• Contributed to the inclusion of 240 test cases to be automated and executed as part of Sanity and Regression in each 3-month sprint, saving 8 man-days per sprint.• Created detailed project plans and WBS (Work Breakdown Structure) to illustrate resource allocation and schedule tasks.• Owned the complete Test Management activities and delivered projects within project timelines.

• Played a pivotal role in the development and shaping up of smartCC (Chilling Center), PC AMCU (Automated Milk Collection Unit) product developments, right from product incubation through to delivery and support.• Solely and effectively tested and delivered the smartCC and PC AMCU products.• Validated 34 customizable features within the smartAMCU application, each contributing to tailored workflows designed to meet unique customer requirements to enhance their process efficiency while ensuring superior levels of transparency and traceability across all operational tiers.• Optimized the existing QA process, requirement and bug management processes to ensure robust QA cycles.• Owned the Test Estimation, Test Planning, Test Design, Test Case & Defect Management and Test Execution tasks, Mentored a team of 4, published the QA team status (MIS) on test execution and defects to the stakeholders, and delivered the project within the project timelines.• Created technical documents, User Manuals, provided Demos for internal stakeholders and end users.

• Learned Tosca Commander for automation testing alongside regular BAU activities.• Automated 150 test scripts using Tosca Commander for Regression cycles while handling BAU responsibilities saving 2 man-days per sprint.• Acquired Knowledge on Trade Finance products, Bank Guarantee, Letter of Credit, and Travel Money offered by Banks.

• Created a Macro in MS Excel for automating the MIS report generation that reduced the report preparation time from 2 hours to 15 minutes per day, saving 5 man-days a month).• Owned/Tested the Credit Initiation (CI), Precreated Cards (PCC), Credit Decision Engine (CDE), Easy/Extended Payment Plan (EPP), Rewards System (RWS) Web and VisionPLUS modules respectively of the Bank’s Credit Card application in both the FSIT and FUAT cycles.• Played the role of a SME (Subject Matter Expert) , mentored a team of 2 and delivered the QA projects within the project timelines.• Analyzed Requirements, Designed test cases, created and maintained the Requirements Traceability Matrix (RTM).• Executed test cases collaboratively with the team, managed defect lifecycle from identification to closure, participated in defect triage and status update meetings, prepared and published daily MIS reports on test execution and defect status.

● Worked on an In-house project.● Proposed and implemented an idea across the Business Unit to quickly and effectivelyunderstand the different processes carried out by different operations teams and wasappreciated by the BU head and the onsite SMEs.● Helped the bank from incurring a loss of £5000 through Cheque fraud identification.● Recipient of ‘Star Performer of the Month’ award.● Designed & Executed the Test Cases, Raised and Triaged Defects till closure and preparedReports.● Worked for retail customers under Retail, Commercial & Insurance Operations.