□ Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal and local regulations across the organization.□ Established and introduced business practices and changes in the process.□ Observed all corporate rules and regulations, including safety procedures.□ Offering excellent service to all people, fostering productive and lasting business partnerships.□ Coordinated appointments to show marketed properties.□ Communicated with clients to understand property needs and preferences.□ Managed scheduled meetings to ensure both buyers' and sellers' satisfaction and promote smooth transactions.□ Developed new business and managed new and existing clients.□ Maintained detailed social lists of properties to reliably advertise properties and satisfy consumer requirements.ㅤ

□ Sell residential properties to clients□ Develop and maintain relationships with clients□ Understand client needs and identify properties that meet their requirements□ Be knowledgeable about real estate market trends, property values, and financing options□ Provide informed guidance to clients□ Negotiate and close deals with clients□ Work closely with other teams such as marketing and customer service□ Ensure client satisfaction□ Have excellent communication, presentation, and interpersonal skills.

□ Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.□ Coordinated appointments to show prospective homes to tenants and buyers.□ Increased home sales by persuasion, negotiation and closing capacity.□ Completed property walkthroughs, ensuring accuracy in listings and appraisals before closing transactions.□ Performed home evaluations and developed a competitive market analysis for individual homes.□ Represented buyers and sellers of developed and undeveloped properties.□ Created virtual tours of homes listed, providing potential buyers with additional exposure to properties.□ Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.□ Marketed and sold property for clients by hosting open houses and advertising online and in print.ㅤ

□ Removed malware, ransomware and other threats from desktop systems.□ Documented all signals and support interactions in the system for future reference and addition to the knowledge base.□ Helped streamline repair processes and update procedures for support action consistency.□ Explained technical information in clear terms to non-technical individuals to promote better understanding.□ Followed up with officials to verify optimal satisfaction following support engagement and problem resolution.□ Patched software and installed new versions to eliminate security problems and protect data.□ Provided technical support to 8 personnel.□ Performed tests of functionality, security and performance of different workstations and devices.□ Configured hardware, devices and software to set up workstations for employees.

□ Researched the latest market trends to provide current knowledge to clients.□ Compiled research data and gave professional presentations highlighting results and recommended optimizations.□ Conferred with existing and prospective clients to assess requirements and propose optimal solutions.□ Collaborated with clients to create and shape budgets, processes, business intelligence and strategies.□ Conducted meetings with clients to decide the purpose, demands and budgets of the project.□ Established exemplary customer service in order to preserve and expand the relationship for potential business opportunities.□ Contributed by enhancing performance, morale, employee satisfaction, recruiting strategies, training programs and management processes to the success of the client's organization.ㅤ

□ Responded to support requests from end-users and politely guided people through fundamental tasks of troubleshooting.□ Linked computers to network and peripheral equipment, including printers and scanners.□ Setup, installed and configured computers in various business locations to support operations and reporting.□ Configured hardware, devices and software to set up work stations for employees.□ Evaluated hardware and software for the device and recommended improvements to reduce lag time and increase overall speed.□ Explained technical knowledge to non-technical people to facilitate a better understanding in simple terms.□ Removed malware, ransomware and other threats from laptops and desktop systems.□ Backed up company data on regular basis, successfully recovering sensitive data after malware attacks.□ Researched and defined computer issues and advised workers and clients on courses of action.ㅤ

□ Reset and restore mobile operating systems to correct software-based faults, such as factory default settings.□ Inspected devices for signs of intentional or accidental damage to determine warranty eligibility.□ Provided recommendations on the safety and durability of third-party replacement parts to customers.□ Applied external accessories such as screen protectors, skins and more.□ Secure disposal of decommissioned devices, directing electronic waste to suitable recycling facilities.□ Provided diagnostic estimates for repairs, malfunction monitoring and breakage to draft estimates of the repair cost.□ Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.□ Installed and configured new devices and system components.□ Researched and recommended network and data communications hardware and software.ㅤ