Brigid Duffy, M.A. Email and Phone Number
Brigid Duffy, M.A. work email
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Brigid Duffy, M.A. personal email
At n2y LLC, my role as Customer Marketing Manager fuses my background in Special Education with my passion for enhancing customer experiences. We've developed and executed multi-channel marketing campaigns, spearheading go-to-market strategies that have significantly increased user engagement and product adoption.I’m passionate about creating user-centered support content that makes even the most complex concepts simple, accessible, and engaging. Over the years, I’ve developed and led content projects that not only improve customer experiences but also empower support personnel to resolve issues efficiently.
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Customer Marketing SpecialistEverwayPhiladelphia, Pa, Us
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Customer Marketing ManagerN2Y Llc Jul 2023 - PresentIn my role as a Customer Marketing Manager at n2y LLC, I delighted customers by driving action to increase usage and engagement, leading to renewal and upsell. I planned, developed, and executed multi-channel communications to improve the customer experience, while representing the voice of the customer. My achievements include achieving 67% open rates in email campaigns and increasing user engagement by 33% through targeted messaging. -
Instructional DesignerN2Y Llc Mar 2022 - Jul 2023• Led implementation strategy and created company-wide framework for product onboarding and adoption.• Designed and built in-app onboarding and support journeys, increasing user engagement.• Spearheaded user behavior data project, collaborating with Product Management and Tech for better tracking.• Expanded and optimized the Help Center, resulting in a 120% increase in unique visitors within 30 days.
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Learning SupportMarple Newtown School District Aug 2021 - Mar 2022Newtown Square, Pennsylvania, United StatesLeveraged market-leading technology to identify achievement gaps. Lead multi-level teams. Developed measurable goals and tracked performance metrics. Designed and delivered in-person and e-Learning curriculum via Learning Management Systems. Promoted positive learning and working environment by forwarding district initiatives. -
K-5 Resource Teacher - Special EducationGreenville County Schools Aug 2019 - Mar 2022Delivered high-quality instruction to students with diverse needs. Led adult-learning opportunities for colleagues and peers. Created adaptable, easily accessible, and extensive resource bank for school via Google Apps. Audited curricular programs and systems for the district. Achieved "Exemplary" marks on professional evaluation. -
Elementary TeacherGreenville County Schools Apr 2018 - Aug 2019Simpsonville, ScBuilt positive classroom and school community with emphasis on creativity, inquiry, and problem-solving. Partnered with hospital system to spearhead STE(A)M instruction and Project-Based Learning. Collaborated with university to train student teachers and lead academic research regarding twice exceptional learners.
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Summer Learning Program LeaderFurman University Jun 2019 - Jul 2019Designed and implemented instruction for low-income students with disabilities. Challenged with making “summer school” enjoyable, engaging, and enriching. Utilized multi-sensory approaches to build foundational skills, guided remedial instruction, and encouraged a love of learning. -
Research AssistantFurman University Aug 2017 - Apr 2018
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University Teaching AssistantFurman University Aug 2015 - May 2017Supported department chair in teaching university students. Adapted content to enhance student learning outcomes and promote accessibility.
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Resident AssistantFurman University Aug 2015 - May 2016
Brigid Duffy, M.A. Skills
Brigid Duffy, M.A. Education Details
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Special Education And Teaching
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Elementary Education And Teaching
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Special Education - Learning Disabilities
Frequently Asked Questions about Brigid Duffy, M.A.
What company does Brigid Duffy, M.A. work for?
Brigid Duffy, M.A. works for Everway
What is Brigid Duffy, M.A.'s role at the current company?
Brigid Duffy, M.A.'s current role is Customer Marketing Specialist.
What is Brigid Duffy, M.A.'s email address?
Brigid Duffy, M.A.'s email address is bd****@****2.sc.us
What schools did Brigid Duffy, M.A. attend?
Brigid Duffy, M.A. attended Furman University, Furman University, Furman University.
What skills is Brigid Duffy, M.A. known for?
Brigid Duffy, M.A. has skills like Microsoft Office, Customer Service, Public Speaking, Microsoft Word, Leadership, Powerpoint, Research.
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