Brigid Charest Email & Phone Number

-Oversee the Do617 website and perform website maintenance by auditing and curating event listings-Build and launch daily newsletters that highlight local entertainment, culture, hospitality news, and more-Execute sold deliverables such as social media posts and sponsored newsletter inclusions-Develop and execute an integrated content strategy across multiple channels (website, email, social media) to drive brand awareness and engagement-Manage the editorial calendar and content schedule to ensure consistent, quality content-Analyze content performance metrics and A/B test results to optimize and improve content effectiveness-Partner with local artists, venues and publications to pursue guest posting and content syndication opportunities

-Write a variety of different content to support communications and marketing efforts, including press releases and media advisories, brochures, flyers and reports, assist with website copy and other writing projects as assigned-Support the Marketing and Communications department in developing and implementing acommunications strategy designed to meet brand and mission-related objectives-Collaborate with other departments to understand their communication needs, and develop communication plans accordingly-Assist with onsite media visits as well as media coordination and outreach-Support Social Media Specialist with customer care and content creation-Coordinate communications calendars and deadlines-Responsible for the content creation and upload to digital screens at both Zoos

Cambridge, Massachusetts, United States

-Communicate with back and front of house staff to ensure catering orders are executed correctly and on time-Create proposals, contracts and oversee all billing-related correspondence from start to finish -Management of the sales process including consistent follow-up with 24-hour response time and building rapport with guests -Create and edit weekly marketing newsletter highlighting special events, menus and more for 35,000+ readership-Cash handling and reconciling, including balancing three petty cash drawers and preparing bank deposits-Assist the Human Resources Manager with tasks such as maintaining personnel files, on-boarding and new hire orientation

Boston, Massachusetts, United States

-Develop and maintain positive client relationships-Publicize events, promotions, and other special offers on social media, including responding to questions and complaints on Instagram, Facebook and Yelp-Perform outreach on local businesses to build a client list and grow customer base-Communicate effectively with kitchen and managerial staff so events run smoothly

-Multi-calendar management coordination of various meetings with internal and external colleagues for 3 Deans-Arrange travel for Deans and off-campus guests-Execute event planning logistics, ranging from larger corporate meetings to smaller events, including all aspects of event planning, like space rental, catering, etc.-Manage instructor/student payroll for 500+ student groups-Manage website and digital content development, including writing and publishing content via the office’s website and Instagram account

Cambridge, Ma

-Provided full event planning services and successfully managed a high volume of weddings, corporate, and social events-Maintained a close working relationship with each event host, including walk-throughs of the venue space, follow up with the event hosts, and consistent communication to ensure satisfied clients-Liaison between the sales & operations teams; ensured all staff team members involved in each event were prepared and empowered to meet the clients’ needs-Coordinated logistics of rentals for decor, floral, lighting, and A/V components; consistently made recommendations for relevant event upgrades-Responsible for creating, managing, and reconciling all event costs-Managed content development for Instagram while monitoring page views and responding to comments

Medfield, Ma

-Tested and developed recipes to provide restaurant with a distinct and varied dessert menu-Reconciled the pastry inventory by organizing dry storage and refrigerated areas to ensure proper rotation-Collaborated with Executive Chefs to create and execute dessert menu ideas

Boston, Ma

-Take daily product inventory of pastry kitchen and prep stations. -Efficiently manage time to complete production lists within shift hours.-Daily production tasks include spinning ice cream, baking pastries, assembling cakes, prepping fruits, and mixing sauces and custards. -Produce large quantities of dessert items for special events, as well as daily dinner service.

Cambridge, Ma

-Prepared desserts from scratch for service and for sale in the market. -Assembled and displayed desserts for parties, showers, and all event orders.-Worked closely with the Pastry Chef to develop new items for the market and dessert menu.-Ensured work station was constantly clean, sanitary, and organized.

Bachelor'S, Communications

Activities and Societies: Women's Varsity Tennis, Vega (National Women's Honor Society)

Baking And Pastry Arts