Brigitte Blais Email & Phone Number

Central Ontario

Burlington, Ontario

Created, own and operate Blaze athletics. Blaze athletics is a team of highly qualified and experienced trainers who care about helping people to reach their fitness potential through Bootcamps, small group, and one on one training.• Identify and pursue new opportunities for acquisition, and winning back lost clients.• Develop, implement branding and marketing strategy• Analyze competitive market and proactively seek to better revenue streams• Write, develop communication & newsletter • Manager customer satisfaction • Assist in developing web design • Hire & manage new and current fitness staff • Create fitness programming and scheduling • Organize clients events• Track, monitor and forecast budget • Lead workout class and trainingLaunched online fat loss program

Burlington, Ontario, Canada

Coordinate multiple fundraising activities and priorities in a fast-paced department, including managing a portfolio of workplace campaigns, making presentations and supporting senior volunteer engagement.

Burlington, Ontario

Working within the Community Engagement department, responsible to promote, coordinate and deliver the Jump Rope for Heart portefolio across schools in Halton. As well as my "Own fundraising program" . Accountable to achieve over $300,000 in fundraising revenue, developing and managing appropriate business plans and working within fiscal budgets. *Over the last 4years, was able to increase the revenue for the Jump Rope for Heart portefolio by an average of 16% YOY . *Maintain the highest average revenue per schools accross Canada .*Identify potential revenue gap and find solution to remediate* Implement school revenue analysis to identify best opportunities for growth * Continually exceeding Relationship Management benchmarks and meeting Recruitment goals. * Build and maintain strong business relationships with 100+ volunteers, donors, community supporters and key stakeholders while exhibiting strategic stewardship behaviours*Support Jump Coordinators accross the GTA *Support Jump programing team with website testing *Delivered training on sales presentation*Created and Hosted my own fundraiser generating $3000+ revenue

Burlington, Ontario, Canada

Dispatch work orders through service channel softwareSupport Service Channel software team with web testingCustomer service relation with Siemens team and internal Stakeholders

3350 South Service Road, Burlington

Sodexo is the only company to integrate a complete offer of innovative services, based on over 100 professions. Sodexo develop, manage and deliver a unique array of On-site Services, Benefits & Rewards Services and Personal and Home Services for all clients to improve the Quality of Life. • First point of contact for site emergencies• Dispatch repair/maintenance work when needed utilizing Maximo software• Provide customer service to clients in-person over the phone and electronically• Provide quality administrative support to managers, and staff• Responsible for processing invoices, revenues, inventory and daily financial transmittal• Reviewing, processing and consolidating monthly statements from vendors • Complete daily administrative duties including filing, phone & email correspondence• Gather, coordinate and distribute key indicator and other statistic reporting• Provide support to General Manager & District manager in building annual budget • Administration of weekly payroll and administer new hires• Responsible for compliance with human resources policies• Gather and maintain Health and Safety documentation for employees

Burlington, Ontario

Lockwood/Gulfport Industry is the largest manufacturer of parts and components for hollow metal doors in North America. Lockwood Industry manufactures all types of the architectural products.• Generate new leads by cold calling new potential clients• Cross sale to existent clients• Prepare quotes and Write orders• Answers clients inquiries by phone or email • Track leads and negotiate pricing

Burlington, Ontario

Cardio Core is a fitness franchise promoting “activity ready” training and focused on overall physical conditioning.• Hire & manage new and current fitness staff • Identify new opportunity for acquisition and win back prior clients• Work with Franchisor to develop value proposition, sales tools and collateral• Create fitness programming and scheduling • Forecast and manage budget • Manage customer satisfaction • Develop territory manager position • Lead workout class

Mississauga, Ontario

• Oversee marketing, advertising and promotional activities provided by Bell mobility in relation to Bell stores. • Lead develop and implement projects and programs with input from cross-functional team• Assist in developing in establishing marketing strategies to meet organizational objectives. • Liaise and correspond with outside vendors, Franchisee (Ontario and Québec)• Revision of documentation related to new product and promotion release • Lead business meetings with internal & external partners • Develop questionnaire to measure franchisee satisfaction

Mississauga

• Manage and resolve customer complaints and escalation via phone, e-mail or letters • Provide ongoing analysis/conclusions of customer satisfaction report • Identify and implement strategies to improve quality of service, productivity and profitability • Co-ordinate and manage customer service projects and initiatives • Stay current with product knowledge • Ensure proper in store product display

Mississauga

Accounts receivableAccounts Receivable (Bell Stores) Jan 1999 -Jan 2001• Follow up, collection and allocation of payments• Reconciliation of accounts & process adjustments• Monitor franchisee account details for non payments, delayed payments and other irregularities• Follow established procedures for processing receipts, cash etc• Investigate and resolve Franchise queries Supply Chain Help Desk Jan 1997- Jan 1999• Respond to franchisees requests on product inventory & delivery • Log all help desk interactions• Identify and escalate situations requiring urgent attention• Stay current with system information, products, changes and updates• Inventory auditing

Major account)

Diploma, Athletic Training/Trainer

Activities and Societies: Exercises physiology program Fitness Degree

Diploma, Marketing, Dec

Activities and Societies: College degree in Marketing Cegep St-Jean-sur-Richelieu