Brigitte De Groot Email & Phone Number

Brigitte De Groot is a Quality Assurance, training and knowledge management bij Just Eat Takeaway.com at Just Eat Takeaway.com. She is proficient in Nederlands and Engels. Colleagues describe her as "I have had the pleasure to work with Brigitte for the past year. I was a part of her onboarding training on the QTK team but from the start, I could already sense that she would shine bright as a star. Not only did she learn quickly her new role. But she was never afraid to ask questions and to challenge the training. The result is now visible in her day-to-day work. I can easily say that She has a great impact on her agent. She provides amazing and highly detailed feedback. From the structure to the content, her work is above the requirement for our position. I found myself using the same structure for my agent and I can admit that I learned a lot from her. I truly appreciate her professionalism and I m sure she will keep on progressing in her role and the next one." and "I have been working with Brigitte for the past six months as her manager and it is a pleasure to see her grow constantly and bring her team of Customer Service Agents to a higher level of quality. Brigitte is highly kind-hearted, patient, pedagogic, warm towards her agents while providing assertive feedback to improve their work. She is highly organized and manages her time effectively to deliver the work. Brigitte embodies the values of the company of Leading, Delivering, and Caring with ease. It is a pleasure to have such a team player combining great empathic skills together with efficiency and accuracy. "

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  Quality And Training Assurance Management

  Just Eat Takeaway.Com

  Apr 2021 - Present - Brussels Hoofdstedelijk Gewest, België