Brigitte Eanes Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

• Partner proactively with cross-functional, business stakeholders to document existing and futures state business processes to help identify future business needs, priorities, and technology required, while supporting capabilities and aligning to strategic business initiatives.• Key team member in the Product Delivery workstream for Microsoft D365 ERP implementation partnering to identify desired business outcomes, clarified strategic intentions, explored implications, and identified impacts and risks to ensure successful implementation. Support the project team and impacted internal customers through testing, change management, progress updates, and cutover tasks. • Served as Product Owner on a Scrum Development Team focused on multiple high impact home-grown applications supporting our sales team and customers. Drove data-driven feature development through facilitation of prioritization meetings with the customer and through application incidents and insights. Facilitated Agile ceremonies, created, and prioritized backlogs, and managed a product roadmap.• Improve internal (Sales team) and external customer experience through implementation of Sales Effectiveness as the lead Business Architect. Streamlined processes by defining ways of working and identifying RACI for customer facing functions. Facilitate discussions to capture business requirements for leads, opportunities, and demand forecasting through process mapping and wireframes for our CRM tool.

Denver, Colorado, United States

• Functional Subject Matter Expert (SME) for internal sales contracting tool, where I trained the broader Sales team on the functionality and capabilities of the tool. Liaison between Business Analyst and the Sales team; communicating and documenting production issues and resolutions. Inspired others on the team to trust the transition to a new contracting tool.• Managed strategic distribution and manufacturing customers accounting for 3.7 million CWTs of flour business for Ardent Mills. Rebuilt trust and a strategic relationship with a key bakery distributor resulting in increased business with Ardent Mills. Identified opportunities for growth with current and new customers. • Managed retail customers and grew this segment by 140,000 CWTs. • Partnered with cross-functional team as the sales lead tagged to revamping the tracking and reporting of customer incidents in Salesforce and Power BI.• Educated and informed customers on the commodity markets. Explain the impact macro and microeconomics has on the price of flour. Guide customer in educated buying decisions to meet their financial goals.• Strategized the growth of Safeguard flour by collaborating with a flour distribution partner. Grew Safeguard availability and supply for the small business users.

Denver, Co

• Subject Matter Expert (SME) for Phase II of One Ardent Mills implementation. Identified needs and concerns of the Logistics/Transportation team to ensure the new operating systems allowed us to meet our customers’ expectations and needs. Led the team as the SME and liaison between the business and IT pre and post go-live.• Change Management Lead for Phase III of One Ardent Mills implementation. Led collaboration within internal functions, as well as IT and Project Management to ensure the rollout of the operating systems and processes was communicated effectively. Communicated changes and work streams to keep business stakeholders up to date. • Composed monthly rail destination dwell times and out of line truck reports for the logistics team. These reports provide the logistics team necessary data to meet our annual goals and provide our team with the detail needed to successfully support our customers. • Recommend strategic placement of customer accounts by calculating FOB costs and transportation rates. If recommendation aligned with customer needs and mill capacity, lead cross-functional team within Ardent to realign customer without interruption to customer’s supply chain, while increasing Ardent Mills’ margin.• Supported customers and mills through unplanned events. Led communication with a cross-functional group to resolve issues internally while staying customer focused and aiding them back to ideal production state.

Greater Omaha Area

• Managed over 15 customer inventory pipelines through multiple Bulk Terminal locations across the country. Planned production of flour to meet customer demand, track the movement of the railcars, and manage flow of inventory and paperwork from start to finish. Worked closely with bulk carriers and terminal managers to ensure the alignment between customer, carrier, and ConAgra Mills to ensure customer satisfaction and flour supply.• Logistics analyst for four of our mills on the west coast: Commerce City, Denver, Colton, and Oakland and manage the shipment of over 1.75 million cwts annually. Worked with these mills to ensure we continue to service our customers throughout unplanned downtime, weather events, and changes in the market. • Oversaw the operations of two warehouse locations. Planned orders based on customer demand and managed inventory counts. Aligned our external warehouse and our Commerce City mill to reduce the number of bags damaged on a railcar per shipment. By working through issues and solutions with both parties, we were able to come up with a solution which included adding more dunnage and educating our staff on proper loading methods, which in turn reduced damaged bags and cost.• Collaborated with IT and team members on the implementation of Oracle Transportation Management (OTM). Spent seven months testing, building, and executing to ensure that the new operating system would not hinder our daily execution to satisfy customer needs. • Built over 20 reports with the implementation of TransCore Rail Reporting system. These reports give the mills and logistics team visibility to private and public railcar inventory, CLMs, and alerts. Employees utilize these reports daily to help plan production, forecast demurrage, and manage our private fleet.• Developed and maintained relationships with customers, vendors, in-field and corporate employees through daily interactions.

Greater Omaha Area

• Built 15+ reports in SAP’s Business Objects Reporting Tool while being involved in the Mills Center of Reporting Excellence (MCORE) team. These reports are used throughout the business to give employees visibility and help utilize the data in SAP more effectively in their daily work. • Supervised monthly rail demurrage. Developed new employees on demurrage rules and regulations at their facility, composed documentation for demurrage training at each facility, and worked as a liaison between the mill and railroad with disputes and payment status with a goal to minimize the cost demurrage.• Managed freight payables for outbound and inbound rail. Worked in multiple systems, with ConAgra freight payables, and 10+ railroads to validate rates, shipments, and accessorial charges. Aligned railroad charges with accruals in ensure services are accounted for.• Provided all wheat rail rates to merchandisers on inbound and outbound wheat shipment. Researched the seven major railroad tariffs and contracts. With this information, I was able to advise merchandisers on the most economical route for a shipment.• Monitored inbound wheat, rail shipments and acted with the railroads, shippers, or other parties involved to resolve multiple issues (overload, bad-ordered, no-bill, diversion, etc.)

Greater Omaha Area

• Manually assigned over 50 orders daily to truck carriers based off weight, cost, and customer needs. Oversaw all truck orders that automatically assigned to carriers. Confirmed all customer loads were covered.• Calculated and compared ConAgra Mills’ lanes and modes on sales orders in the central Midwest region during 2011, to find an increase of over $1 million in transportation costs spent, due to flooding.• Led daily conference calls to support, inform, and define issues between plants, carriers, and the transportation team • Assisted with the logistics and transportation daily roles and projects

Esterville, Ia

Bachelor Of Science (B.S.), Logistics, Materials, And Supply Chain Management

Education record