Brigitte Kenny Email & Phone Number

Stowe, Vermont, United States

New Haven, Connecticut, United States

- Provide high-level support for the planning and execution of Yale School of Management (SOM) programs and events, including the coordination of room set-ups, catering, and AV/tech support. - Serve as the initial contact for SOM events-related activities, review and prioritize incoming requests, and independently manage and resolve issues and/or refer to an appropriate team member. - Sell catering services to clients through our in-house catering arm, SOM Hospitality.- Review reservations to ensure appropriate set-ups/breakdowns, custodial, facilities, security, communications, and media services requests are included.- Collaborate with SOM Events team members to provide valuable support during peak event times, ensuring the seamless execution of events and maintaining a high standard of quality. - Relied upon to regularly provide creative solutions to wide range of challenges.

Guilford, Connecticut

- Served as reliable point of contact for over 30 international hotel partners.- Negotiated 2022 & 2023 hotel contracts and create pricing for sales team.- Facilitated pre- & post-cruise transportation for disembarking & embarking guests on turnaround day.- Processed and approved hotel, transportation, entertainment, and excursion invoices for all ships.

Guilford, Connecticut, United States

- Coordinated hundreds of room nights per week for pre- & post-cruise hotel blocks.- Composed and organized the weekly distribution of itinerary-specific welcome letters for each of the 13 ships fleet-wide.- Supported the Guest Programs department with other administrative duties as needed.

Washington D.C. Metro Area

- Managed the front of house facilities of the 1,500 seat Lisner Auditorium- Served as Front of House Manager during our 150+ events annually- Responsible for planning necessary event auxiliary, including security, bar, and interpretation services- Managed team of 50 student and non-student ushers- Created employee orientation to foster environment for excellent customer service- Overhauled antiquated usher scheduling system to improve accuracy and speed- Assisted in planning of Graduate Processions for GWU’s Commencement on the National Mall in 2019, seating approx. 7,000 graduates in under 30 minutes

Washington D.C. Metro Area

- Served both the Terrace Theater and the Kennedy Center Jazz Club- Provided Kennedy Center’s expected exceptional customer service- Monitored audience during performance

Washington D.C. Metro Area

- Assisted guests in finding reserved and general admission seats- Helped guests requiring additional assistance- Kept VIP seating boxes secure

Poughkeepsie, Ny

- Lighting designer for staged play reading festival- Light board operator for various productions- Hung and focused lighting instruments in all three theater spaces

Bristol, Connecticut

- Performed opening, operating, and closing duties for numerous rides- Ensured guest safety on and off the rides- Interacted with guests to provide positive park experience- Seasonal Position

Hamden, Ct

Bachelor Of Fine Arts - Bfa, Theatre, Concentrations In Theatre Design & Technology And Stage Management; English Minor

Education record

Education record