AeroLeads people directory · profile

Brian Graham Email & Phone Number

Business Process Specialist at AF - Group
Location: Vermontville, Michigan, United States 7 work roles 1 school
6 phones found area 517 and 906 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 6 phones

Direct phone (517) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
AF - Group
Role
Business Process Specialist
Location
Vermontville, Michigan, United States
Company size
490 employees

Who is Brian Graham? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Brian Graham is listed as Business Process Specialist at AF - Group, a company with 490 employees, based in Vermontville, Michigan, United States. AeroLeads shows phone signal with area code 517, 906 and a matched LinkedIn profile for Brian Graham.

Brian Graham previously worked as Advanced Business Analyst - Contact Center Technology at Blue Cross Blue Shield Of Michigan and Team Leader II - WFM Forecasting at Blue Cross Blue Shield Of Michigan. Brian Graham holds Business from Lansing Community College.

Company email context

Email format at AF - Group

This section adds company-level context without repeating Brian Graham's masked contact details.

AF - Group

Review company-level records connected to Brian Graham before choosing the right outreach path.

View email format View company profile Management contacts
Profile bio

About Brian Graham

Experienced Staff Planning Specialist with a demonstrated history of working in the insurance industry. Operations professional skilled in Workforce Management, Contact Centers, Management, Leadership, and Strategic Planning.

Listed skills include Call Centers, Workforce Management, Business Analysis, Vendor Management, and 12 others.

Current workplace

Brian Graham's current company

Company context helps verify the profile and gives searchers a useful next step.

AF - Group
Af - Group
Business Process Specialist
lansing, michigan, united states
Website
afgroup.com
Employees
490
AeroLeads page
Company profile
View company profile Email format
7 roles

Brian Graham work experience

A career timeline built from the work history available for this profile.

Business Process Specialist

Current
Af - Group

Lansing, Michigan

Jul 2018 - Present

Workforce Management Advanced Business Analyst

Blue Cross Blue Shield Of Michigan

Lansing, MI

WFM Project leadership.Call center consultation and new call center design.Advanced data analysis.Vendor allocation management.Develop call center staffing scenarios.Verint Impact 360 business administration.

Jan 2013 - Oct 2014

Workforce Management Tac Analyst

Blue Cross Blue Shield Of Michigan

Lansing, MI

Custom report creation using MS SQL Server. Creation of monthly and annual budget staffing plans. Design and implementation of call center call routing solutions. Verint Impact 360 system administration and technical support. Training call center, and WFM department staff on how to use forecasting and scheduling tools.

Mar 2011 - Dec 2012

Workforce Management Business Analyst

Blue Cross Blue Shield Of Michigan

Lansing, MI

Forecast call center FTE requirements using Blue Pumpkin Planner. Schedule call center staff using Blue Pumpkin director enterprise. Manage schedule adherence process. Plan and manage incoming call flows, and oversee call flow implementations. Create budget staffing forecasts. Design and administration of automated time off management system using MS.

Mar 2004 - Mar 2011

Workforce Analyst

Acn

Marquette, MI

Create and manage schedules for call center staff in 24/7 operations for offices in Marquette, and Farmington Hills Michigan, Åmål, Sweden, and Amsterdam, Netherlands. Design, create and manage MS Access databases. Use and administration of Aspect eWorkforce Management 2000 software.Monitor and manage call-handling standards such as service level and call.

May 2000 - Mar 2004
Team & coworkers

Colleagues at AF - Group

Other employees you can reach at afgroup.com. View company contacts for 490 employees →

AS Alaina Stanley Alaina Stanley Colleague at Af - Group Lansing, Michigan, United States, United States View → AS Adoniadis Savidis Adoniadis Savidis Colleague at Af - Group Rochester, New York, United States, United States View → TF Tom Fre Tom Fre Colleague at Af - Group Denver, Colorado, United States, United States View → JM John Mcleod John Mcleod Colleague at Af - Group Grand Ledge, Michigan, United States, United States View → CH Chuck Holmberg Chuck Holmberg Colleague at Af - Group Milwaukee, Wisconsin, United States, United States View → MC Makayla Campbell Makayla Campbell Colleague at Af - Group East Lansing, Michigan, United States, United States View → KM Kari Mole Kari Mole Colleague at Af - Group Lansing, Michigan, United States, United States View → HW Heidi Wise, Pharmd, Ccm Heidi Wise, Pharmd, Ccm Colleague at Af - Group Lansing, Michigan, United States, United States View → BK Bilal Khan Bilal Khan Colleague at Af - Group Haslett, Michigan, United States, United States View → SS Sara Smith, Phr Sara Smith, Phr Colleague at Af - Group St Augustine, Florida, United States, United States View →
1 education record

Brian Graham education

FAQ

Frequently asked questions about Brian Graham

Quick answers generated from the profile data available on this page.

What company does Brian Graham work for?

Brian Graham works for AF - Group.

What is Brian Graham's role at AF - Group?

Brian Graham is listed as Business Process Specialist at AF - Group.

What is Brian Graham's phone number?

AeroLeads has found 6 phone signal(s) with area code 517, 906 for Brian Graham at AF - Group.

Where is Brian Graham based?

Brian Graham is based in Vermontville, Michigan, United States while working with AF - Group.

What companies has Brian Graham worked for?

Brian Graham has worked for Af - Group, Blue Cross Blue Shield Of Michigan, and Acn.

Who are Brian Graham's colleagues at AF - Group?

Brian Graham's colleagues at AF - Group include Alaina Stanley, Adoniadis Savidis, Tom Fre, John Mcleod, and Chuck Holmberg.

How can I contact Brian Graham?

You can use AeroLeads to view verified contact signals for Brian Graham at AF - Group, including work email, phone, and LinkedIn data when available.

What schools did Brian Graham attend?

Brian Graham holds Business from Lansing Community College.

What skills is Brian Graham known for?

Brian Graham is listed with skills including Call Centers, Workforce Management, Business Analysis, Vendor Management, Management, Process Improvement, Leadership, and Business Process Improvement.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Brian Graham you were looking for.

Brian Graham
Brian Graham
Cfo / Community Leader / Thought Partner
Greensboro, Nc
View similar profiles