Brijesh Kumar Agarwal Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

● Creating a team culture that is vibrant, transparent, kind and inclusive● Connecting with team members in a meaningful and consistent way & recognizing the members of my team for their accomplishments and for the outcomes they achieve● Actively participating in direct-reports’ career development by providing mentorship and participating in their goal-setting and training● Encouraging team motivation and evolving career growth plans to support individuals and the team● Coaching Delivery Managers/AVPs so that they become confident supporting the broader staff● Building and managing the leadership team, including re-engineering the org structure, staffing forecasting, and resource planning - Service Team model to Tower Based Model● Ensuring collaboration and connection across teams especially with U.S● Maintaining transparency and routinely communicating progress against team and financial goals● Owning business continuity for entire operations● Develop future leaders and plan for succession/back up for critical positions● Create, own and follow through with organizational goals as well as SLAs (team retention, month end close timeliness/accuracy and team utilization)● Partnering with Client colleagues to deliver successfully to each other● Building relationships with Client’s Executive Leadership (CEO, CFO, COO, CPO, et al.)● Developing working relationships with Client’s leadership (Client-facing CFOs, VPs, Directors)● Collaborating with the Client’s to ensure client satisfaction, and working with the Client Services Team to develop best practices and training● Ensuring the successful execution of internal review programs and rollout of training programs necessary for deploying new or better practices● Ensure clients are being billed accurately and own/improve client wise gross margins. ● Manage M&A related operations - Staffing, knowledge transfer planning, transition, stabilization and standardization - Completed 3 M&A opportunities successfully.

Bengaluru Area, India

Bengaluru Area, India

Bangalore

•Monitor the workflow of all AP Representatives involved in various processes like Vendor Invoice Processing, Query Management (Inbound & Outbound), Reconciliation, Vendor Master, Telecom Billing, Escheatment and Employee Expense Reimbursement•Provide to senior management a weekly metrics on end to end AP process specifics.•Communicate with Corporate Departments, Branches and Vendors as needed to improve processes and reduce the count of invoices getting into exceptions.•Provide on-going training and support to the Team as needed to ensure staff achieves a high level of performance and development opportunities.•Develop and maintain desktop procedures, audit procedures and internal controls for AP process.•Monitor the recurring problems, to identify root cause of rework and reduce reoccurrence•Communicate with Corporate AP for monthly P & L Queries. •Counseling employees when necessary, and involving the senior management as needed. Prepare initial drafts of annual evaluation for joint review with senior management. Present final review for each of the team member.•Submit to Director – AP the reconciliations of AP statements, status of special projects, and other statistical information as per the agreed timelines•End to End cycle time analysis for the AP processes•Knowledge management and process stabilization through active involvement in resource hiring, pre-migration training and process mapping.•Participate in research and response for year-end audit and compliance requests.•Effective people management through working closely with the management to chalk out career path for the associates

Chennai

• Supervise, manage and train a workforce of 35 Financial Analysts.• Conduct and Prepare Midyear and Annual appraisal reviews for the entire team and provide individual feedback to the team members.• Attend telephonic calls with the client and discuss about the Reconciliations, Daily Activities, Month End closure, Financial Management Reporting, errors/feedback or any other issues.• Ensuring that all the quality related requirements are complied with. (ISO, Charisma, Operational Excellence, CAPA and so on)• Conduct monthly feedback sessions with team members and provide them the required feedback and also address the concerns they might have.• Ensure that all the process related deliverables are met as per the required TAT (Flash Walk, SIFT Upload, Close Walk, Processing of Journals, Cross Charging and so on)• Ensure that all the new contract transitions are managed well by conducting weekly check point meeting and tracking the activities being transitioned and also ensure that all the required system access to the team is made available before go-live • Have been a key contributor to one of the projects driven globally in GBS “Request to Invoice” as Tower Lead from Finance. As part of the project we did prepare the end to end process flow “Metro Map” at 3 different levels and listed down the opportunities and non value add activities.• As part of recruitment process for the new processes, I have been nominated as the SPOC to screen the profiles and conduct interviews. Till date have gone through all most 800 resumes and have hired around 95 resources.

Banalore

• Interacting with global clients, understanding and analyzing client requirements for day to today activities.• Supervise, manage and train a workforce of 39 team members• Handling Client’s/Vendors queries, escalations and responding to those timely along with RCA.• Preparation of Client Expectation List for SLA.• Ensuring that the deliverables were met as per the agreed SLA & TAT.• Capturing the efficiency of the Team Members through Monthly productivity metrics and PMS/RADAR.• Ensuring that the team was well equipped with the process knowledge & identifying the training needs of the team through monthly 1 X 1s and RADAR.• Creation of Backup Plans within the team.• Reporting monthly metrics on performance to Management and Clients.• Conduct performance review meetings individually with the team members and provide feedback on their performance.• Address an ongoing problematic situation that is impacting team credibility.• Worked on various automation related projects with SAP Team on process improvements like Down Payments Matching, Invoice Processing and Automated E-Mails getting generated for internal queries.• Handle the monthly governance call and weekly process review calls with the Client.• Sharing of best practice by creating a Learning file, Knowledge sharing in meetings, best practices shared with-in team.• Team’s Morale was always kept high.• I have taken active part in the Team/Deal/AFS related meetings, training and initiatives like implementation of OPEX for the process. Ensured that all my teams were Operational Excellence Certified.• Cost reduction through idea suggested and implemented in the process by way of Re-engineering/Seat utilization/Process control.• I was again given an opportunity to transition a new process from UK which involved transformation of financials from Oracle into SAP in 2007.

Bangalore

• Monitoring the Invoice Processing SLA’s on a daily basis for a Team of 9 people. • Input Output Reconciliation of invoices received as against the Invoices processed on a daily basis was carried out.• Monitoring and ensuring that the Invoices queried are not outstanding for a long period by continuous follow ups with the Vendor and the Internal Departments. • To ensure that there is no difference in the data when compared with Invoices, SAP and Process Metrics (Process Trackers) by doing regular quality checks.• Ensured that there was not a single escalation.• Reconciliation of big vendor accounts was carried out on a monthly basis.• Ensured that the Process Update (MIS Report) was provided to the Management on time and with the quality data. • Part of the Transitioning Team to UK (Feb-Mar 2005), to gain the process knowledge in Accounts Payable Invoice Processing and Vendor Reconciliations for a Client involved in the Business of providing Holiday Packages (Travel & Tourism Industry). When back to India, the knowledge transfer done to the Team in Bangalore and ensured that the complete process knowledge was transferred to them before the Go-Live date.• Ensured that there was no single escalation against my team from Client or the other Internal Departments.• I was the only person involved for implementing the new software “Vendor Payment System” with support from IT. User Acceptance Test was carried out successfully and the knowledge was transferred to whole team before the Go-Live (Nov 2005).• Twice the Company has awarded me for my performance and the Team Spirit (Year 2005)

Bangalore

• Finalization of Books of Account, Processing and Accounting of Vendor Invoices (Direct and Indirect Expenses). Reconciliation of vendor accounts on monthly basis.• Controlling and matching of GRN’s (Goods Received Note) with the Vendor Invoices. Tracking of Unaccounted GRN’s, Physical Stock Verification and Valuation.• Sales Order Costing and Profitability, Comparison of Budgeted and Actual Costs of Production

Bangalore

• Maintenance of Bank Books in Oracle Financials, Bank Reconciliation, Liaisoning with Banks in respect of day to day activities.• Preparation and Reconciliation of Statutory payments like TDS, Provident Fund and Professional Tax on monthly basis. Reconciliation of Inter Office Accounts, Staff Advances & Vendor Accounts• Preparation of Schedules for all Operational Expenses and report them on monthly basis and daily Cash Flow Statements which is sent to Corporate Office• Handling cash disbursements and maintenance of Cash Book in Oracle Financials• Accounting & processing the payments of expenses related to Operations (OPEX) in Oracle Financials (like parking of Standard & Prepayment Invoices, Debit & Credit Notes etc.).• Reconciliation of Control Ledger Accounts - AP Module & GL Module

Bangalore

• Involved in Treasury Operations and was responsible for maintenance of Bank Books, Bank Reconciliation • Liaisoning with Banks in respect of Day to day activities, Submission of Reports with Banks• Project, Term and Vehicle Loans. Filing of Papers towards Charge creation in ROC• Opening of Letter of Credit, Bank Guarantees, Retirement of Overseas Bills (Imports)• Co-ordination with Auditors during Internal and Statutory Audits• Preparation and Reconciliation of Statutory payments like TDS, Provident Fund, Professional Tax• Daily Cash Flow Statements, Monthly loan outstanding reports

Banalore

During the tenure of Articleship, I was involved in statutory, tax, internal, stock audits and other assignments of individuals and various corporate bodies such as Telco Limited, Tata Donnelley Ltd, Taj Group of Hotels, Raheja Group of Hotels, Whirlpool of India Ltd, Jagdale Industries Ltd, Murudeshwar Ceramics Ltd, Raman Boards Ltd, Essae Teraoka Ltd, R.N.S. Motors.

Bachelor Of Commerce (B.Com.), Accounting, Income Tax, Audit And Corporate Law

Ca Foundation, Accounting, Mercantile Law, Mathematics & Statistics And Economics

Puc, Commerce

Sslc, Karnataka State Board