As an Associate Director at LTIMindtree, I lead service delivery and transformation initiatives across global accounts in cloud and infrastructure domains. I have over 23 years of experience in information technology and services industry, with a strong background in program and project management, data center transformation and management, and Unix systems.I am passionate about delivering excellence and innovation to my clients, leveraging my skills in service delivery management, cloud hosting and migration (AWS-Azure-OCI), scrumban, IT operations, and IT service management (ITSM). I also hold an ITIL Foundation Level certification and a Master of Business Administration - MBA focused in information systems. I enjoy mentoring and motivating my teams to achieve their goals and align with the organizational vision and strategy. I am also an avid learner and enthusiast of AI/ML and other emerging technologies in cloud and infrastructure.
Listed skills include Service Delivery Management, Customer Experience, Six Sigma, Leadership, and 45 others.