Bri Latty Email & Phone Number

United States

Lexington, Kentucky, United States

Managing multiple tickets with varying issues, routing issues to correct departmentAnswering support tickets within company SLASupporting an outstanding “customer experience” to both internal and external customersFollowing up on specific issues to resolve customer issues in a timely manner

Listen to your client and recommend the best products for their needsAdvise customers on how to take care of their skinExtensive knowledge of makeup, hair care and skin care productsCross-sell beauty products, when appropriate

Performed lash extension servicesPerformed consultations and education to ensure client of risks/benefits Upsell services and products Maintained Social Media presence Created, tracked and followed up on Facebook/Instagram Lead Ads

United States

Open/Close cash register following procedureBank depositsPick/pack/ ship orders Train new employees Visual Merchandising Maintain Social Media presence Maintain cleanliness of store

Maintain awareness of existing competitive ranking and daily knowledge of all sales achievements vs. goal for staff.Oversee training and development of staff.Mentor and coach beauty advisors on product knowledge, performance, KPIs, and service behaviors.Manage and execute all customer events held at store.Review the status of the customer registry and sampling log with the teamMaintain frequent communication with Field Sales and Training Executives and Retailer Department Manager.Establish relationships with key retailer departments (personal shopper, director of special events, visual.)Regularly attend seasonal training seminars twice a year and/or digital learning modules.Oversee all aspects of the business and maximize retail sales.Manage cleaning, re-stocking and moving boxes with teamVisual Merchandising

United States

Informing guests of current promotions, events and services within the store, promoting the Ulta Beauty loyalty and guest service programsMeeting/exceeding individual sales and productivity goalsPresenting an image at all times that reflects the knowledge of the prestige cosmetic linesPerforming makeup applications, skincare analysis and product demonstrationsBooking appointments for scheduled special eventsEnsuring all testers within the prestige area are continuously in stock and maintained in compliance with hygiene standardsEnsuring stock is always kept full within the prestige categoriesEnsuring all resets and planograms are correctly executed and maintainedEnsuring makeover stations adhere to all company standardsExecuting and maintaining visual merchandising standards

United States

Strong desire and knowledge to help clients with their spa services and skin care needs and questions.Provide guests with guidance and information about the benefits of facials.Comfortable with following protocols and educating clients on a homecare regimen for their skinEnergetic individual who thrives in a busy environment, while always providing the ultimate client experience

United States

Listen to your client and recommend the best products for their needsAdvise customers on how to take care of their skinExtensive knowledge of makeup, hair care and skin care productsCross-sell beauty products, when appropriate

Associate Of Arts - Aa, Business Administration And Management, General

Bachelor Of Arts - Ba, Non-Profit/Public/Organizational Management