Front Desk Receptionist
CurrentWelcoming guests and ensuring a good first impression in person by greeting visitors, clients, customers, vendors, etc in a personable and friendly manner. Managing and maintaining the front desk area, required a proficiency in customer service, scheduling, calendaring, answering phones, mail distribution, greeting customers, and front office tasks. Assisted customers with questions or issues and escalated issues as needed. Maintained and curated content for the company's social media resulting in a large increase in engagement and followers. Created multiple spreadsheets that simplified record keeping.