Brian Mcdevitt Email & Phone Number
@fidelity.com
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Who is Brian Mcdevitt? Overview
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Brian Mcdevitt is listed as Site General Manager, Merrimack, NH at Fidelity Investments, a company with 83148 employees, based in Merrimack, New Hampshire, United States. AeroLeads shows a work email signal at fidelity.com and a matched LinkedIn profile for Brian Mcdevitt.
Brian Mcdevitt previously worked as Vice President Human Resources at Fidelity Investments and Vice President, Integration and Alignment Lead at Fidelity Investments. Brian Mcdevitt holds Bachelor Of Arts - Ba, Marketing from Assumption University.
Email format at Fidelity Investments
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AeroLeads found 1 current-domain work email signal for Brian Mcdevitt. Compare company email patterns before reaching out.
About Brian Mcdevitt
I’m a dynamic VP-level leader at Fidelity with a career history of success in overseeing nationally-distributed teams and optimizing large-scale operations to drive best-in-nation quality, operational, and financial results.My skills span people leadership, HR, data analysis, project and process management, and team building. I have the ability to influence senior leadership teams and recommend actions that achieve significant positive outcomes.As an expert in devising data-driven plans that connect people, teams and organizations, I have a strong focus on creating world-class experiences for employees and customers. I’m an emotionally intelligent leader who is able to guide decision making that affects people and create work settings that encourage innovative thinking and high performance.I develop talent and achieve results through a trust-based approach to leadership that emphasizes accountability, helping people realize their goals through supportive mentoring and feedback. A resilient and adaptable leader, I consider the long-term plans of an organization while taking ownership of the present to inspire progress and success.
Brian Mcdevitt's current company
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Brian Mcdevitt work experience
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Vice President Human Resources
CurrentIn my current role I am an H.R. business partner to the leadership team across our six contact centers nationally.
Vice President, Integration And Alignment Lead
In this role I lead and co-lead strategic initiatives related to Fidelity’s client and associate digital adoption. I was overseeing the creation of a digitization metric, a program to review client intent and drive business insights, and a process to mitigate call volume across centers.
Vice President, Pi Cc Operations Lead
In my last role I led the transformation of processes and procedures across real time monitoring, short term planning, tactical forecasting and operations readiness functions to boost efficiency and performance. My team’s work in analytics led to insights that generated million-dollar cost savings.I oversaw service level achievement and optimization of a.
Vice President, Call Volume Management
I spearheaded operations across 5 call centers with a total of 2500 employees, with oversight of call volume management across Fidelity’s Health and Welfare, Defined Benefit, Workplace Guidance, and Defined Contribution and Tax Exempt Workplace retirement business. I also led HR management for a team of 2 directors, 5 managers, and 20 analysts.
National Console Director
I was responsible for planning and management of operations across 5 call centers with 1500 customer service associates. I oversaw call volume management in Fidelity’s Defined Contribution and Tax Exempt Workplace retirement business, as well as HR management for a team of 12 analysts.
Site Director, Health And Welfare/Defined Contribution
In this role I oversaw 10 customer services teams with a total of 180 employees, as well as managing an eight-figure budget. My responsibilities included leading the annual enrolment project at the Marlboro, MA Site, directing the successful relocation of the North Carolina site, and serving as serving as interim general manager at the IBM Employee Service.
Team Manager, Health And Welfare/Electronic Support Services
I led a team of 18 customer service associates and managed a million dollar budget, notably reducing costs 42% by increasing process and operational efficiency in the electronic support services team.
Business Transformation Project Manager
A major achievement during this time was driving enablement of NetBenefits functionality at mid-to-large enterprises from 40% to 100%. I provided reporting and analytics on web metrics to senior executives. I also led process mapping and redesign efforts on large scale initiatives, including a change management model for managers.
Supervisor & Service Delivery Specialist
I served in various inbound customer service roles spanning escalations and helpdesk enquiries. During this time I coached and mentored fellow associates to provide excellent service and became the point of contact for new client implementations.
Colleagues at Fidelity Investments
Other employees you can reach at fidelity.com. View company contacts for 83148 employees →
Sharitah Namale
Colleague at Fidelity Investments
Greater Boston, United States
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John Engles
Colleague at Fidelity Investments
Tarrytown, New York, United States, United States
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Charissa Gray
Colleague at Fidelity Investments
Greater Boston, United States
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John Chow
Colleague at Fidelity Investments
Providence, Rhode Island, United States, United States
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Summer Vose
Colleague at Fidelity Investments
Derry, New Hampshire, United States, United States
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Darren O'Toole
Colleague at Fidelity Investments
Bedford, New Hampshire, United States, United States
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Kimberly Elkins
Colleague at Fidelity Investments
Provo, Utah, United States, United States
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Abiola Sanu
Colleague at Fidelity Investments
Dallas-Fort Worth Metroplex, United States
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Parth Patel
Colleague at Fidelity Investments
United States, United States
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Gnaneswar Reddy
Colleague at Fidelity Investments
Bengaluru, Karnataka, India, India
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Brian Mcdevitt education
Bachelor Of Arts - Ba, Marketing
Postgraduate Degree
Frequently asked questions about Brian Mcdevitt
Quick answers generated from the profile data available on this page.
What company does Brian Mcdevitt work for?
Brian Mcdevitt works for Fidelity Investments.
What is Brian Mcdevitt's role at Fidelity Investments?
Brian Mcdevitt is listed as Site General Manager, Merrimack, NH at Fidelity Investments.
What is Brian Mcdevitt's email address?
AeroLeads has found 1 work email signal at @fidelity.com for Brian Mcdevitt at Fidelity Investments.
Where is Brian Mcdevitt based?
Brian Mcdevitt is based in Merrimack, New Hampshire, United States while working with Fidelity Investments.
What companies has Brian Mcdevitt worked for?
Brian Mcdevitt has worked for Fidelity Investments.
Who are Brian Mcdevitt's colleagues at Fidelity Investments?
Brian Mcdevitt's colleagues at Fidelity Investments include Sharitah Namale, John Engles, Charissa Gray, John Chow, and Summer Vose.
How can I contact Brian Mcdevitt?
You can use AeroLeads to view verified contact signals for Brian Mcdevitt at Fidelity Investments, including work email, phone, and LinkedIn data when available.
What schools did Brian Mcdevitt attend?
Brian Mcdevitt holds Bachelor Of Arts - Ba, Marketing from Assumption University.
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