Delivering projects to the highest standard with excellent customer experience

AGILE PROJECT MANAGER - [APR 2018 – PRESENT] Performed all Agile Project Management activities - planning, execution, tracking & reporting Organized and Facilitated Daily stand up meetings, Offshore Resource Planning and provided updates to stakeholders.AGILE PROJECT MANAGER (Voluntary) – [AUG 2017 – MAR 2018] Coordinated Project Plans with offshore the Development team and managed Project Timelines Contributed in preparation of Business Case and Project Budgets

AGILE PROJECT MANAGER - TURFVIEW PROCESS IMPROVEMENTS – [NOV 2016 – JUL 2017] Increased 30% process efficiency by streamlining all business processes Reduced manual effort by 90% through process automation Documented 90% processes by creating process flows using MS Visio Managed Project Plans, Timelines, Budget, Roadmap, Client needs & Stakeholder communication PROJECT MANAGER – CATEGORY PREDICTION ANALYTICS – [JAN 2015 – JUL 2015] Led a team to design a model that predicted the UNSPSC category with 98% accuracy Reduced manual effort by 90% Improved efficiency by 92% as the system detected and eliminated incorrect & redundant rulesSERVICE DELIVERY MANAGER - PROCUREMENT SERVICE HELPDESK – [JUN 2013 – JUL 2017] Primary Point of Contact for all project specifics to all stakeholders  Designed a Metrics Tracker in Salesforce to track Performance, KPIs, Project Health & Reporting Communicated project progress to all stakeholders using Salesforce Reporting Managed Resources and ensured compliance with Best Practices & Methodologies Achieved 30% increase in case closure by implementing Quality Control processesAGILE/WATERFALL/DEVOPS PROJECT MANAGER - SPEND ANALYTICS BI – [JAN 2010 – JUL 2017] Led a cross-functional DevOps team of 40 & implemented projects in both Agile & Waterfall Spearheaded project expansion from a single-module to a complete application suite Facilitated Agile & Scrum meetings - Sprint Planning, Daily Scrums, Sprint Review & Retrospective Helped client procurement community deliver 30% higher value using BI SAP BO Reports Maximized performance efficiency by 30% by restructuring the Oracle Spend Data Warehouse Managed Requirements, Project Plans, Schedules, Resources, Budget, Deployment, and Closure Influenced decision-making & negotiated effectively with business stakeholders

PROJECT MANAGER - CATEGORISATION TOOL Designed a POC that got selected amongst the top competing IT vendors Conceived & Designed a rule engine driven Categorization Tool that auto-categorized millions of spend data with 100% accuracy & efficiency, & reduced manual classification effort by 95% Developed Oracle PL/SQL programs and did Performance Tuning to improve execution time Managed Project Milestones & Timelines using MS Project & led a multicultural team of 12

PROJECT MANAGER - TURFVIEW BUSINESS INTELLIGENCE Accountable for the development, production support and rollout of TVBI Managed a diverse team of 8 covering more than 800 distributors in 47 countries Contributed to the success & emergence of TVBI as a Global Business Intelligence Tool  Delivered a pipeline of continuous improvements in analytics & reporting

PROJECT LEAD & SYSTEM ARCHITECT - TURFVIEW DISTRIBUTION SYSTEM Developed the Export/Import module that formed the core ETL component of TurfView The Design of the Export/Import module earned excellent client feedback and credibility

CONSULTANT - UNICORN TELECOM BILLING SYSTEM – [APR 2000 – MAY 2001] Managed Technical Services & led a team of 8 for all global implementations Accountable for audit requirement ensuring compliance, SOW, and creation of Product Manual Managed all client communications, feedbacks and on-site implementations & supportSOFTWARE PROFESSIONAL - UNICORN TELECOM BILLING SYSTEM – [MAY 1998 – APR 2000] Responsible for customization & development of the Customer Care & Billing module Ownership of Project Documentation, Quality Assurance, and Gap Analysis of Product features

PROGRAMMER - INVENTORY MANAGEMENT SYSTEM - [APRIL 1997 – APRIL 1998] Junior programmer of Product Development team for Inventory Management System. Responsible for Development, Quality Assurance & Project Documentation