• Spearheading special HR projects and fostering stellar relationships with key business stakeholders to engage, inspire and provide compelling value to the stakeholders. • Collaborating with CXO’s and stakeholders to determine business needs, translate requirements in HR agenda to enable the achievement of short- and long-term strategic goals. • Manage external and internal employee engagement survey to measure engagement levels year on year

•Subject Matter Expert in HR Operations• Apply project management, lean, and six sigma techniques to enable HRS business strategy. • Work closely with respective project teams to further develop global simplification, standardization, and value creation. • Provide change management leadership to process stakeholders impacted by the implementation of, and improvements to, global standards. • Work with the respective program, project, and process transformation teams, interact with all levels of the organization and be able to facilitate groups. • Design and implement frameworks and decision support systems to capture, track and report process and performance metrics. • Provide consulting services in managing continuous improvements and operational excellence. • Responsible to recognize training and development needs for team members• Team capacity planning• Manage Delivery and SLA's

Working with HRD Shared Services Operations (HRDSO). It provides centralized shared services support to World Bank group global OperationsMy team & I are responsible for the Delivery of all the appointment letters across the 188 countries of the world bank group• Quality Assurance Analyst for all the appointments released across the world bank group • My team and I are responsible for managing governance for all the short term contracts released across the bank • Assist in Forecast & Planning the team calendar inclusive of elaborate planning of all the tasks and activities for the team members • Ensure to periodically benchmark, formulate, review and revise the SOP’s • Handle both the internal and external audits for my team • Assess automation needs in line with organizational goals and stakeholder requirements. • Manages reporting and quality control of data for my team • Assess training needs of my team members and plan for their training • Providing consultation and expert advice to stake holders on complex appointments - Plan team tasks and also escalate at the right time to process owners - Perform Root Cause Analysis for issues that require attention and implement lean methods for processes • Support the Analyst with the Short Term consultant Fees/Rate recommendations based on the given JD• Provide recommendations for hiring unit on the grade and fee rates for the identified candidate based on the Terms Of Reference.• Develop and maintain ST database for different skill sets, to ensure quick resource availability for the open positions.

As part of my role as the India Recruitment Operations Lead, My team & I are responsible for the Delivery of enabling quicker fulfillment for the India Hiring • Enable quicker fulfillment by 100% turn around on offers and BG reports within SLA.• Assess the quality of the RPO’s and recommending Top 5 preferred RPO’s Quarter on Quarter for all location staffing Heads• Enable cost reduction by enhancing candidate experience through post offer engagement initiatives • Target to have less than 1% BG RED’s in the team• Provide Value addition the Location recruitment teams by providing analytics on o Forecast on Cost Per Hire and Cost per Consultant for all lateral hireso Reports on the Health & wealth of the location Recruiters o Alerts to Recruitment teams on market details on Companies that are trending to be fake