Brin Snowdon

Brin Snowdon Email and Phone Number

Newbury, GB
Brin Snowdon's Location
Newbury, England, United Kingdom, United Kingdom
Brin Snowdon's Contact Details

Brin Snowdon personal email

n/a
About Brin Snowdon

Brin is an experienced IT professional with over 30 years in technical roles, with a broad generalist skill set encompassing many of the major sectors, with more in depth knowledge of specific areas and an ability to interact well with people at all levels.· Analytical problem solver and trouble-shooter· Solutions orientated, with strong awareness of business drivers and commercial impacts· Experienced in vendor, stakeholder and customer management· Leads teams from the front· Clear, concise written and verbal communication skills· Able to relate to and present to both technical and non-technical people at all levels· Track record of setting up, testing, tuning and maintaining end-to-end computer systems· Wide experience of the Information Technology and Telecommunications industries,particularly End-to-end Performance, Systems Test, Quality Assurance, SystemsIntegration, Customer Experience Benchmarking, Quality of Service and Technical Project Management (certified Prince2 Practitioner)· Proven history of technically managing complex systems, ensuring that outputs areaccurate and reliably published in an understandable form· Data scientist: sifts through data with the goal of discovering hidden trends and insights,which in turn can provide a competitive advantage or address a pressing business problem· Quickly assimilates new ideas and technologies· Friendly and helpful, good sense of humour· Thorough and dedicated with a good memory; tenacious completer-finisher· Own car and clean licence; Married with grown up children

Brin Snowdon's Current Company Details
THE NEWBURY COMMUNITY RESOURCE CENTRE LIMITED

The Newbury Community Resource Centre Limited

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IT Consultant
Newbury, GB
Website:
three.co.uk
Employees:
8
Brin Snowdon Work Experience Details
  • The Newbury Community Resource Centre Limited
    It Consultant
    The Newbury Community Resource Centre Limited
    Newbury, Gb
  • Three Uk
    E2E Network Performance Analyst
    Three Uk Jun 2014 - Present
    Reading, United Kingdom
    Data Scientist. I trawl through a lot of data and pull out interesting stories, which I socialise around a number of interested parties - or more officially....Analyse network performance and services, from various data sources, in order to drive prioritisation of improvements to enhance the customer experience. Help design change based on insights discovered.
  • Humanis Ltd
    Technical Consultant
    Humanis Ltd Mar 2002 - Present
    Newbury
    On a part time basis from 2002, kept all the Humanis internal IT working and secure. Also did the bookeeping (using SAGE), paid the bills and other financial stuff.From May 2012 to May 2014, provided IT Technical Consultancy, including setup, integration, test, audit, troubleshooting and performance tuning services, as well as mobile telecomms measurement, benchmarking and reporting services, all on a contract basis for a number of clients.
  • Team Technologies Ltd.
    Systems And Infrastructure Engineer
    Team Technologies Ltd. Nov 2012 - Mar 2014
    Newbury
    Using my IT skills and expertise for workflow and productivity improvements, systems administration, regression testing and product improvement initially, leading to new product development and support. Assisted with development of new version of the main s/w product (using Java) followed by validation, testing and QA, prior to handover to a major client for in-house testing and go-live.
  • Vodafone Uk
    Quality Of Service Authority
    Vodafone Uk Apr 2002 - Apr 2012
    Newbury
    By providing appropriate automated tooling and processes, enabled the Customer Experience Assurance team to measure the customer experience and benchmark end-to-end performance data on VF-UK’s relative performance against the main competitors. Sourced, integrated, system tested, managed and supported all the automated tools and related IT utilised to measure the customer experience of mobile network users.Analysed this data, designed and provided competitive benchmarking KPI reports within Vodafone, highlighted areas of relative strength and weakness in order to improve network performance. This strongly guided Vodafone’s network investment decisions, particularly when a competitor implemented a new product to gain performance advantage.Interfaced with other areas of the company to ensure the results and key messages were understood and utilised.To achieve all this, managed the delivery and offerings of various suppliers and sub-contracted bodies.
  • Openwave
    Support Engineer
    Openwave Aug 2000 - Apr 2002
    Newbury
    Fixed customer issues, improved the customer experience and helped other colleagues improved their knowledge and performance.Operated as Unix and Networking expert supporting customers with the Openwave WAP gateway
  • Silicon Graphics Inc
    Support Engineer
    Silicon Graphics Inc Mar 1998 - Aug 2000
    Theale (Reading)
    Fixed customer issues, improved the customer experience and helped other colleagues improved their knowledge and performanceOperated as Unix, Windows (MCSE) and Networking expert supporting SGI customers and colleagues on 1st line support
  • Fujitsu (Icl)
    Performance Consultant
    Fujitsu (Icl) Jan 1987 - Mar 1998
    Bracknell
    Created and ran Performance Benchmarks to showcase ICL systems and then used this experience to performance test real customer systems and applications, simulating a live environment (to ensure smooth running when really live)Used my Unix, Networking, Systems Test, Integration and Performance Tuning skills to help both internal and external customers make the most of their IT.
  • Sainsburys
    System Support
    Sainsburys Aug 1981 - Dec 1986
    London
    Tested and rolled out the first Warehousing, Stock Control and POS computer systems into Sainsbury's branches and provided expert technical support to the users and support desk.
  • Ibm
    Industrial Trainee Student
    Ibm Jul 1979 - Aug 1980
    Havant
    Industrial Trainee Student at IBM UK. Introduced new IT systems for the management of Field Engineering changes to IBM mainframe systems.

Brin Snowdon Skills

Comparative Benchmarking Customer Experience End To End Performance Fixing Things It Audit It Systems Maintenance Microsoft Technologies Mobile Communications Network Engineering Performance Measurement Problem Solving Quality Assurance Results Analysis And Reporting System Testing System Integration Testing Tcp/ip Telecommunications Testing Test Automation Unix Operating Systems Performance Tuning Benchmarking Stakeholder Management Networking Cloud Computing System Administration Unix Software Development Technical Support Troubleshooting Integration Internet Protocol Suite

Brin Snowdon Education Details

Frequently Asked Questions about Brin Snowdon

What company does Brin Snowdon work for?

Brin Snowdon works for The Newbury Community Resource Centre Limited

What is Brin Snowdon's role at the current company?

Brin Snowdon's current role is IT Consultant.

What is Brin Snowdon's email address?

Brin Snowdon's email address is br****@****one.com

What schools did Brin Snowdon attend?

Brin Snowdon attended University Of Surrey, Thomas Peacocke School.

What are some of Brin Snowdon's interests?

Brin Snowdon has interest in Environment.

What skills is Brin Snowdon known for?

Brin Snowdon has skills like Comparative Benchmarking, Customer Experience, End To End Performance, Fixing Things, It Audit, It Systems Maintenance, Microsoft Technologies, Mobile Communications, Network Engineering, Performance Measurement, Problem Solving, Quality Assurance.

Who are Brin Snowdon's colleagues?

Brin Snowdon's colleagues are Jessica Cox, Kane La-Foucade Baillie, Rich Tallent, Shahbaaz Azam, Softy Duck, Laura Quinn Blockley, Jennyleigh Cain.

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