Brinton Donald Email & Phone Number

• Consulting and Account Management experience working withclients across US, from requirement gathering to value addition fortier 0, 1 clients including Delta Air Lines, Deacero, SpirentCommunications, Purdue Pharma etc
• Providing enhancement business support post-implementation,application consulting and weekly consulting to understand andsimplify needs of customers
• Onboarding and pushing GEN AI applications to customers toimprovise their day to day activites
• Working efficiently on Zycus products, functional andconfigurations, incident management like Salesforce and projectmanagement tools like Jira
• Conducting change impact analysis to assess potential implicationsof changes in the current functionality bu conductingdemonstrations, engaging with cross functional teams in the changemanagement process
• Involved in Release Management activites, functional testing andconducting feature walkthrough for new features released to thecustomers

Bangalore Urban, Karnataka, India

Tasks and Responsibilities:-Conducted research to understand business processes and make decisions that improve company performance-Identified opportunities for improvement in current product using data analysis tool and created actionable insights.-Designed Business Documents along with the workflows and wireframes.-Performed UAT testing of the.

Paris, Île-de-France, France

Tasks and Responsibilities:-Ensured data accuracy, consistency and availability.-Data analysis and reporting-Created dashboards and visualizations based on data sets using PowerBI-Building queries and reports.-Worked with CRM Dynamics 365-Used automated tools to extract data from primary and secondary sources.-Was part of 2 major projects: CPF and.

Master Of Science - Ms, Business Intelligence And Analytics

Modules: - Organization of Business Intelligence - Methodology in Business Intelligence - Fundamentals of Business Intelligence.

Bachelor Of Engineering, Information Technology