Brinton Donald Email & Phone Number

Consulting and Account Management experience working withclients across US, from requirement gathering to value addition fortier 0, 1 clients including Delta Air Lines, Deacero, SpirentCommunications, Purdue Pharma etc•Providing enhancement business support post-implementation,application consulting and weekly consulting to understand andsimplify needs of customers•Onboarding and pushing GEN AI applications to customers toimprovise their day to day activites•Working efficiently on Zycus products, functional andconfigurations, incident management like Salesforce and projectmanagement tools like Jira•Conducting change impact analysis to assess potential implicationsof changes in the current functionality bu conductingdemonstrations, engaging with cross functional teams in the changemanagement process•Involved in Release Management activites, functional testing andconducting feature walkthrough for new features released to thecustomers•Providing strong technical understanding of the zycus product withthe ability to discuss and demonstrate the Zycus solution and how itmay be configured to meet the client's business needs•Monthly Business Reviews/Weekly Client Meeting showcasingproduct adoption KPI's, tracking license report, understanding painpoint and providing recommendatio

Bangalore Urban, Karnataka, India

Tasks and Responsibilities:-Conducted research to understand business processes and make decisions that improve company performance-Identified opportunities for improvement in current product using data analysis tool and created actionable insights.-Designed Business Documents along with the workflows and wireframes.-Performed UAT testing of the product-Communicating findings clearly and concisely in written reports, presentations, and meetings

Paris, Île-De-France, France

Tasks and Responsibilities:-Ensured data accuracy, consistency and availability.-Data analysis and reporting-Created dashboards and visualizations based on data sets using PowerBI-Building queries and reports.-Worked with CRM Dynamics 365-Used automated tools to extract data from primary and secondary sources.-Was part of 2 major projects: CPF and Finance-Involved in BI weekly meeting to discuss the performance and fix the area that has to be improved.

Master Of Science - Ms, Business Intelligence And Analytics

Modules: - Organization of Business Intelligence - Methodology in Business Intelligence - Fundamentals of Business Intelligence.

Bachelor Of Engineering, Information Technology