Briony Archer Email & Phone Number

Bournemouth, United Kingdom

In my current role I am responsible for the design and development of the Guide Dogs Rehoming Service. Combining my previous experience in operations management and the rehoming sector with my drive for continuous improvement and project management qualification I am hoping to improve the service, lead national standardization and create a robust service.

London, United Kingdom

I was responsible for managing the health, care and welfare of the 2000 Guide Dogs in the South & East via a skilled and geographically disparate team. I worked to improve standardization and performance while driving a new team culture prioritizing staff well being and sense of cohesion across teams. I managed a multidisciplinary team of 14 direct reports.

London, United Kingdom

I managed a multidisciplinary team of 15 staff, over 30 volunteers and contracted veterinary team. This included regular 1-1s, annual appraisals, recruitment and inductions as well as performance management and disciplinary issues. I encouraged staff training and development. I was responsible for budget creation and financial management, as well as on.

London, United Kingdom

I was jointly responsible for the smooth running of the Rehoming Centre. I implemented several changes, including revitalizing the retail shop on site, improving internal communication, and developed the experience for customers on site.

London, United Kingdom

I assisted with the administration of the Dogs Trust Donor Recruitment team. In this role I reported on the performance of the Face to Face fundraising team, liaised with external agencies, created copy for the Sponsor a Dog materials and dealt with customer queries and issues. I assisted as Complaints Coordinator for the Fundraising Department.