Brianna Phillips Email & Phone Number

California, United States

Chicago, IL, US

• Overseeing business operations, including governance, finance, procurement, and general operational process for a Fortune 500 technology client, with integrated services including Facilities, Projects, Space Planning &.
• Instrumental in the go-live of a first generation outsource client, including instituting critical governance frameworks and processes, technology, and reporting as the Business Operations lead, collaborating with.
• Oversaw program management, financial management, procurement, technology and general governance and compliance.
• Consistently achieved KPI targets for financial management (+/-2% variance) and glidepath savings.
• Partnered with BI team to develop compliance and KPI dashboards to enable better decisioning and resolutions.
• Assisted the client in a separation of their India portfolio into a separate agreement and management framework.

Chicago, IL, US

• Directed an account team consisting of Transaction Managers, Facilities Management Regional Leads, Property Managers, Critical Operations Manager, Compliance Team, Lease Administration, and Financial Management located.
• Oversaw a dynamic global account consisting of a portfolio of global / regional headquarters, office space, data centers, test labs, light industrial and open space management.
• Managed an annual operating budget of $22M for 1.4M square feet of FM space globally, consistently meeting KPI goals for budget and forecast against actuals.
• Led the secondary bifurcation process in support of our client’s sale of its enterprise security business. This included identifying assets and operational considerations regarding the division of the portfolio. In a.
• Instituted COVID process and protocols to ensure we continued to maintain facilities and enable critical work throughout the pandemic.

Chicago, IL, US

• Acts as key member of an integrated account management team, including Facilities Management, Lease Administration, Transaction Management, Project Management, and Property Management service lines.
• Provides globally consistent process, policy, workflows and organization. Focuses to achieve continuous improvements in policies, controls and productivity.
• Engages on the strategic planning for integrating new business, providing processes and workflows to ensure smooth transitions as business expands.
• Contributes to the development of an accountability framework and strategy to effectively monitor performance.
• Provides oversight of all technology applications to ensure they are being used to their full capacity; develop reporting packages and user training to drive user adoption.
• Acts as primary interface between Client Groups and C&W account team for implementation or development of account programs that have Real Estate impact.

Chicago, IL, US

• Work with Global Programs & Compliance Manager to develop and enhance programs, focusing on an efficient approach.
• Develop tools and drive usage of technology to promote productivity and ensure consistent delivery of reports.
• Provide implementation strategies to global senior management team for new programs and practices.
• Bring innovative approach to FUSION (SharePoint) collaborative site by utilizing available features to their full potential.
• Design forms and lists to simplify approval (PDF signable forms) and data collection (SharePoint lists).
• Provide ongoing guidance to management for compliance issues and process monitoring and improvement, and work with management to implement these improvements.

Chicago, IL, US

• Coordinate flow of information between Cushman & Wakefield corporate resources and the account Program Manager and C&W at Symantec staff to provide explanations of personnel-related requirements, instructions, and.
• Track compliance to corporate, client and account policies and procedure.
• Compile and prepare reports and documents pertaining to personnel activities; includes time off tracking
• Assists in developing and conducting team building
• Provide training or cross training to co-workers
• Establish workflow systems or procedures

Chicago, IL, US

• Provided basic administrative support functions to Sr. Management team.
• Supported 100+ employees with basic HR, Payroll, IT and general support.
• Tracked staff information.
• Aided in annual review and merit increase process.
• Assisted in implementation of FUSION (SharePoint) Collaborative Client Site.

• Bid package assembly
• Liaison with Construction/Project Managers on behalf of GC
• Maintaining and distributing various documents and records to be in compliance with our customers and vendors. Including insurance records, releases and licenses
• Responsible for accounts payable and receivable
• Designing templates for invoices, letters and schedules
• Company website design and maintenance