Brisa Hernandez Email & Phone Number

San Francisco, Ca, Us

Menlo Park, Ca, Us

Focus Areas: People Team, Finance, Development, Operations, Direct Services

San Francisco Bay Area, California, Us

Focus areas: Build recruitment strategies / SOP, Retail, eCommerce, Operations, G&A• Developed and executed fully comprehensive recruiting, sourcing, and onboarding systems • Led system implementation of new ATS (Paycom to Paylocity)• Filled 43% of revenue generating roles by hiring 60+ within the first 90 days of employment • Built processes for recruiting, onboarding, and company wide training from the ground up • Established strong relationships with cross functional partners and earned positive rapport for the Recruiting team by providing the highest level of customer service • Worked collaboratively with various partners to implement efficient onboarding, interviewing, and recruiting processes • Created multiple templates and processes for the Recruiting team to use at various stages throughout the full recruitment life-cycle • Initiated partnerships with various universities in the Bay Area to promote our roles and network with other Community Based Organizations• Led full life cycle recruiting for 3 counties and 4 major areas of business

San Francisco, California, Us

Focus areas: Go To Market, Finance, Marketing• Led full recruitment life-cycle, from sourcing strategies, talent recruitment, and acquisition, to interview preparation, offer negotiation, and on-boarding for Go To Market and Marketing requisitions • Performed 233% to goal by hiring 33% of revenue generating roles within first quarter• Offer:close rate = 87% , Average time to hire ≤30 days• Acted as a talent consultant to hiring managers and built strong relationships with cross-functional partners across regions • Quickly and comprehensively developed a diverse national network of candidates• Utilized external talent platforms to diversify candidate pool and attract top performing talent• Achieved diversity hiring pipeline goals through direct sourcing, Boolean search, candidate databases, LinkedIn Recruiter, job boards, and 3rd party agencies

San Francisco, California, Us

Focus areas: People Ops, IT, Finance, Marketing • Ranked #1/5 for number of positions filled and #2/5 for number of outreach messages sent• Filled a variety of roles from entry to executive level • Coordinated complex scheduling requests for 50+ interviews per week• Owned the full DEI recruitment lifecycle including research, sourcing, candidate engagement, interviewing, debriefs, delivering offers, and new hire onboarding • Nurtured relationships to create partnerships that yielded success, predictable results, and credibility• Drove key recruiting initiatives including diversity sourcing, inclusive hiring practices, university relations, & partnered with community to organize career fairs• Partnered with hiring managers and leaders to write job descriptions, design interview processes & assessments, and create interview rubrics for new positions

San Francisco, California, Us

Focus areas: Onboarding / Training and Development • Responded to employee inquiries regarding employee relations, benefits, policies, and procedures• Coordinated onboarding / off boarding for 100+ employees • Ensured a positive employee experience by providing company training and creating a warm welcome • Developed and maintained strong relationships and coordinated communication between multiple stakeholders and community partners• Provided consistency and thoroughness during data management and data entry to ensure accurate budget and audits, as well as successful program execution• Drafted funding reports, created email templates, provided support for primary funder, and continuously curated internal training materials for all new hires• Managed HR records including new hires, terminations, employee status changes, promotions, and salary increases

Concord, Ca, Us

Cupertino, California, Us

Computer Repair Technician• Nominated by leadership multiple times for a quarterly Ovation award due to high performance in number of appointments taken and strong Net Promoter Score• Prioritized customer focus while providing technical support for upwards of 25 customers daily• Provided leadership to the team by mentoring team members and managing their performance• Managed workflow to ensure short turnaround time on repair queues while successfully reassembling Macs/iOS devices after making repairs or replacing parts• Consistently drove for results which led to increased customer loyalty through the sales of products and services• Created and distributed a 10 page Training Guide PDF to share best practices and streamline all Genius Bar processes and troubleshooting techniques• Maintained a high level of focus on team building, development, and peer relationships with co-workers, leadership, & customers

Cupertino, California, Us

Cupertino, California, Us

Cupertino, California, Us

San Francisco, Ca, Us

• Assisted professors in grading, organizing, and communicating with students • Collaborated with professors to develop multiple syllabi

San Francisco, Ca, Us

• Planned and executed events that addressed and supported the social, cultural, and academic needs of a diverse community of 700 residents• Managed building operations and maintenance and resolved all tenant specific, housing related issues

• Traveled to Google Headquarters once or twice a week to cater their lunch• Managed and finalized all catering contracts, orders and invoices and maintained impeccable records• Shared internal process improvements and efficiencies with staff and kept updated training materials• Served as a liaison between owner, stakeholders, and cafe staff and kept ongoing communication with all parties