Briseis Eide-Ettaro Email & Phone Number

Maintain the social reputation and rating of major accounts on platforms including Yelp, Google, Facebook, and TripAdvisor. Responsibilities include engaging customers by responding directly to negative and positive reviews on behalf of clients and accounts on the previously mentioned platforms, and determining the validity of removing reviews based on each platform’s policy guidelines. Must keep up to date on changes made to review site policy guidelines and speak directly with platform representatives who determine final say on review removal status.

Woodland Hills, Ca

Direct sales for life insurance products and individual retirement accounts. Set up comprehensive financial plans for debt management/student loan forgiveness, strategies for savings, and legacy planning using various financial products through affiliated companies. Affiliated companies include, but are not limited to Nation Wide, Prudential, Pacific Life, and Transamerica. Ran training programs for associates, as well as large events for clients. Currently keeping a small book of business open for friends and families.

Woodland Hills

Call Center; Provided direct support for members of the Blue Shield of California 65+ Plans, and the newly acquired Blue Shield of California Promise Health Plans in regards to claims, billing, benefit explanation, and general customer service inquiries. Spoke to billers, collection agencies, and medical groups on behalf of the members to resolve medical billing errors. Used Microsoft Suite and Outlook on a daily basis.

Woodland Hills

General duties include booking and canceling patient appointments, trouble shooting technical difficulties with clients on the company App and/or website and assisting doctors with clients. Assistance to doctors includes lab and pharmacy follow up as well as correspondence between doctor and patient before and after appointments regarding confidential matters. All organization is done through Sales Force.

Encino And Woodland Hills

Executive Assistant/Office Manager to four of the senior partners within a financial firm. Responsibilities include basic admin work, such as updating Excel Spreadsheets, PowerPoint presentations, handling and directing phone calls from clients to set appointments. Basic training of personnel on how to use websites and tools. Responsible for maintaining a personal webpage for internal sales and training. Additional responsibilities involved running large client events such as Women’s Events, Teacher’s events, etc. where the focus is on handling the staff to create an enjoyable and informative environment for all attendees. Managed social media on Facebook, CampaignManager, and Eventbrite.

Woodland Hills, Ca

Call Center; Contracted/Seasonal Temp Position during the Open Enrollment Period. Responsible for retaining Individual/Family medical, dental, and vision plans to existing members in the states of California, Colorado, and New York, as well as assisted members with choosing the right plan based on their individual/personal needs.

Pacific Palisades

Responsible for all client interactions including appointment setting, collecting and logging payments, and maintenance of client spaces. Responsible for start of day opening, and end of day closing. Assisted head manager with end of month accounting for total location personnel.

Greater Los Angeles Area

Summer Intern Position; Assistant to Operations Manager, primary function: reviewing brokerage account applications for accurate completion; electronic communications with clients and prospective clients; file archiving.

Greater Los Angeles Area

Summer Intern Position; Assistant to Operations Manager, primary function: reviewing brokerage account applications for accurate completion; electronic communications with clients and prospective clients; file archiving.

City Hearts is a nonprofit organization that provides the children of the Greater Los Angeles Area with free classes in visual and performing arts in order to break the cycle of poverty, neglect, abuse, homelessness, delinquency and violence.Volunteer Assistant in a variety of operations, including creative design for fundraisers, envelope stuffing, and support at fundraisers.