- Support sales leaders by acting as a cross-functional liaison between the sales team and the rest of the organization- Support internal collaboration between sales, marketing, philanthropy, and market research teams- Design sales training that ensures sales team has the knowledge and resources required to allow the team to follow a collaborative sales process- Measure, monitor, and report the impact of learning initiatives- Work with sales leaders to ensure adoption of tools and processes- Own sales change management as organizational changes and business dictate- Design, coordinate, and execute quarterly sales contests- Data reporting and analytics support for sales leaders as needed- Lead cross-functional project management using adaptive scrum methodology- Serve as collaborative support to other departments to inform, influence, support, and execute strategy- Build and manage a Revenue Operations and Enablement team as organizational changes and business dictates

- Engage cross-collaboratively with teams across the organization and act as a liaison for the sales team- Collaborate cross-functionally on data projects to ensure the leadership team has necessary revenue reports- Manage sales tool stacks and participate in decision making process for new sales tools- Create and maintain sales training collateral- Train sales team on processes and tool stacks- Identify and address pain points in sales and fulfillment processes- Organize and maintain inbound email queue and process sales leads- Assist sales team in ad hoc administrative tasks

- Oversee business operations for logistics and long term planning- Provide strategic advice and industry intelligence to the CEO

- Assisted CEO with incorporating as a 501c3- Helped manage funding campaigns and supply drives- Developed printable and digital marketing materials

- Owned maintenance and distribution of sales assets- Owned sales team Rules of Engagement and facilitated territory dispute resolution meetings- Partnered with cross-functional teams to ensure continuity in sales user experience- Owned change management for processes and products that impacted the sales team- Hosted monthly best practice training and education- Owned sales communications and archives of past communications- Created and implemented a cross-functional sales communication calendar- Traveled to different regions to provide in person Salesforce Lightning training to teams of varying sizes- Co-created training guide for Sales Development Reps

- Wrote and recorded training for Salesforce Classic to Salesforce Lightning transition internally- Supported a sales team of 150+ through change management of CRM- Hosted weekly virtual Salesforce Lightning best practice training for the summer of 2020- Continued hosting monthly best practice training and adhoc in person training throughout different regions- Documented and improved sales onboarding processes- Onboarded sales users to financial compensation software- Owned monthly, week long, remote sales training program for Spring 2021- Created and managed fun, themed sales contests- Co-created training guide for Regional Managers

- Managed Client Services team and interns- Onboarded entire company onto a new CRM- Updated all SOP and training documents- Maintained all previous job duties

- Nurtured and maintained internal and external facing relationships between publishers and advertisers- Assisted the sales team in an administrative capacity- Handled day to day scheduling and meeting set up

- Hired to assist Sales Operations process backlog of over 1,000 cases within Salesforce- Exceeded personal quotas, enabling the team to close backlog 60 days ahead of schedule- At 3 months, began training new hires in daily Salesforce tasks- Developed and documented Standard Operating Procedures for the Sales Operations team- Partnered with other teams to streamline processes and update the Salesforce database