Brit W. Email & Phone Number

Portland, Oregon

Portland, Oregon

• Maintain up to date knowledge of products and parts.
• Timely communication with internal cross-functional teams to support customer and business need regarding product feedback, sales order management and information forwarding.
• Advised customers and designers on appropriate lighting and hardware selection, including both interior and exterior products.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
• Status updates, order changes, product inquiries, returns, account inquiries, placing orders, and quality control.
• Proficient in Shopify, SAP, Zendesk, Tenfold, Returns Logic, and Microsoft Office.

Portland, Oregon Area

• Oversee gown appointments for eco-conscious brides in a supportive and relaxed environment.
• Provide knowledge of consignment and recycled vs custom attire, including alterations assistance.
• Key-holding duties including cash handling, opening and closing, scheduling, and inventory.
• Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.

Austin, Texas Area

• Represent and work closely with 40+ companies, mainly in North America with some Italian and Danish vendors as well.
• Consult clients on proper design techniques to transform their living spaces that integrate both form and function with unique overall designs.
• Maintain sales, inventory and projects between both contemporary and organic styled stores.
• Monitor production schedules while adhering to assigned budgets.
• Place, confirm and track all orders on a daily basis.
• Coordinate with multiple freight companies for safe product delivery.

Austin, Texas Area

• Schedule and coordinate meetings, events and logistics for local vendors in the Austin area for events.
• In charge of staff training on in-home appointments and client relations over the course of my employment.
• Consistently hit quota and sales goals of an average of +10 percent for the 2015-2016 fiscal year.
• Surpassed $500k during the fiscal year and on pace for +8 percent for the following year.
• Assisted in HomeAway + ACL backstage lounge, SXSWEco stages, and Texas Women's Conference floor designs.

Austin, Texas Area

• Green Pastures is a unique setting for corporate events, private parties and weddings. Coordinated and planned a variety of events with clients.
• Worked with clients in a timely manner to identify needs and ensure customer satisfaction.
• Organized the facility for various events for floral, food, decor & entertainment.
• Worked closely with Chef and Pastry Chef’s on weekly and event menus.

Interior Design

Certification, Pharmacy Technician/Assistant