Britain Singleton Email & Phone Number

St Louis, Missouri, United States

St. Louis, Mo

• Recruit and enroll study participants.• Collect, evaluate, and interpret collected data with the Principal Investigator. • Implement various phases of the protocol, while ensuring protocol compliance.

Atlanta, Georgia

• Actively coached new employees, including Personal Injury Case Managers and Pre-Suit Secretary, while maintaining extensive caseload of approximately 165 cases.• Opened new files for new clients, investigated and examined documented facts from police reports, medical records, and insurance policies, as well as financial damages pertaining to each case.• Collaborated with several parties, including subrogation offices, physicians, medical insurance companies, and collection agencies and negotiated settlements to close patient’s claim. • Prepared and generated closing documents accordingly.

• Proactively obtained necessary documents and reviewed submitted claims. Evaluated said files which contained medical documents and insurance coverage details, including provisions, endorsements, and exclusions. • Evaluated presented evidence to determine liability, coverage, exposure, and liability limitations.• Endorsed insurance policies based on results of claims investigation. • Resolved assigned claims by determining acceptable payouts between customers and insurance company. • Performed administrative duties by maintaining and updating database, as well as expense reserves.

• Ensured patient satisfaction by cooperating with several departments to provide outstanding customer service to patients and their families. • Gathered necessary information to obtain physician referrals on behalf of patients. • Processed all patient payments according to payment methods and accurately updated billing system.

• Successfully assisted doctors and nurses with caring for patients by taking vital signs and performing routine exams. • Observed and recorded patient’s progress from treatment and updated charts. • Safeguarded patient safety by maintaining cleanliness and orderliness of rooms which provided independence to residents.

Education record

Masters Of Health Administration

Bachelors Of Science Degree, Healthcare Management