Britani Sparkman Email & Phone Number

Paintsville, Ky, Us

New Hampshire, United States

• Work with assigned nursing centers' Business Office Managers to collect on all private pay customer balances owed, to include hands on collections, center process review, auditing and reporting of results. • Collaborate with assigned nursing centers' Business Office Managers to prepare Financial Eligibility Applications for submission to counties in assigned territory to secure grants. • Monitor private accounts for proper spend down to ensure financial eligibility without coverage gaps. • Respond to grant decisions including re-determinations through either acceptance or appeals process. • Support the Medicaid Application Process by training assigned nursing centers' Business Office Managers on Medical Assistance and re-determination application processing.

New Hampshire, United States

Responsible for conducting eligibility screenings, assessment of patient financial requirements, and counseling. Also, responsible for handling a customer portfolio supporting multiple facilities within a designated region. As a Medicaid Liaison, I am responsible for working pending Medicaid Applications and Re-determinations to ensure financial eligibility for the dates of service needed so that the customer has a secure valid Medicaid payer status without a coverage gap. •Assist with Applications and Re-determinations processing, including processing of all appropriate forms of applicable to the state of NH per Policy and Procedure. •Meet with families and/or responsible parties, per Policy and Procedure guidelines. Through this process, I am able to and obtain any paperwork needed to complete the Medicaid application. •Monitor and document the progress of the pending Medicaid cases and Re-determinations. •Follow up as needed, per Policy. •Perform other duties or projects as assigned by Manager.

Kentucky, United States

On a freelance basis, I am responsible for managing the schedule of the company's CEO. I assist in prioritizing emails, voicemails, and phone calls, gathering documents needed for meetings, organizing events, and coordinating travel arrangements. I also assist with managing the overall daily workflow of the workplace, as needed.

Hazard, Kentucky, United States

Responsible for training and supervising new staff members on all recommended and expected job duties. Provide excellent customer service by phone and in person. I resolve customer complaints effectively and efficiently. I serve as a group leader, holding a positive attitude, interacting positively with clients, higher authorities, peers, and subordinates. I maintain an organized workspace by ensuring files and charts, non-digitally and digitally, are organized correctly. I provide excellent attention to any given task including but not limited to billing numerous types of insurance and checking eligibility. I also managed the schedule of two therapists, ensuring incoming referrals were contacted and scheduled timely.

United States

As a Patients Success Advocate, I am responsible for guiding our patients through their assigned clinical trials. This includes but is not limited to mastery of protocol-specific inclusion/exclusion criteria, and engaging with the patients as they progress through the trial. Also, I am responsible for calling consented or interested patients, getting them excited about participating in clinical research, and working with them throughout the process to deliver excellent customer service.

Ky, Md, Washington Dc, Nj, De, And In

Responsible for initiating the customer profile for Medicaid Pending referrals in specific areas denoted by Sr. Director Medicaid Eligibility in conjunction with Operations. This includes but not limited to obtaining information and presenting a comprehensive pre-admission analysis of any patient whose primary payer is Medicaid Pending. This screening process takes place prior to an admission to a Genesis center. It allows supporting for the Pre-admission Medicaid application process by communicating initial findings to the Divisional Eligibility Manager (DEM) and admitting Center Business Office staff. I am proficient with Point Click Care (PCC), Intake Referral Management (IRM), KY, MD, DC, NJ, DE, and IN Eligibility Verification programs/websites, Dorado, LexisNexis, Allscripts (ECIN), NaviHealth, and Google. Some of my responsibilities and accountabilities are as follows: •Gathered all pertinent financial information with regards to a Medicaid application by interviewing the patient/family, hospital social worker and Clinical Admissions Director (CAD). Obtain specific documentation, information, and required State forms. •Review and analyze all financial eligibility information prior to submission for approval to DEM. Document all activities in the Intake Referral Management (IRM) in PCC in order to manage progress and communicate status of active referrals. •Proactively developed and maintained relationships with appropriate CADs, Referral sources, Customers, DEMs, Center Business Office staff and REMS. •Upon initial approval from the DEM, communicated and documented all pertinent information in an effective and timely to the targeted center(s). •Accurately completed reports as directly by DEM. •Completed the Medicaid Pending Referral training for all newly hired Clinical Admissions Directors (CAD), Admission Directors (AD), and Care Transition Nurses (CTN). •Performed other related duties as assigned by DEM.

Ohio & Indiana

Responsible for conducting eligibility screenings, assessment of patient financial requirements, and counseling. Also, responsible for handling a customer portfolio supporting multiple facilities within a designated region. As a Medicaid Liaison, I was responsible for working pending Medicaid Applications and Re-determinations to ensure financial eligibility for the dates of service needed so that the customer has a secure valid Medicaid payer status without a coverage gap. •Assisted with Applications and Re-determinations processing, including processing of all appropriate forms of applicable to the State of Ohio per Policy and Procedure. •Met with families and/or responsible parties, per Policy and Procedure guidelines. Through this process, I was able to and obtain any paperwork needed to complete the Medicaid application. •Monitored and documented the progress of the pending Medicaid cases and Re-determinations. •Followed up as needed, per Policy. •Performed other duties or projects as assigned by Manager.

Prestonsburg, Kentucky, United States

Responsible for providing educational programs and assistance to the community regarding healthcare coverage through outreach and educational events. I oversaw workshops, programs, and often volunteers. I worked face-to-face with potential and existing clients and community members to determine eligibility of benefits. Also assisted clients and other community members in filling out various forms pertaining to eligibility and enrollment. Assisted with completing and submitting applications through marketplace, Medicaid, and CHIP. I worked with consumers to help them understand their coverage thoroughly. Collected all required information and documentation needed to prepare required reports.•Completed training and became a Certified Application Counselor, (CAC). •Provided educational programs and assistance to the community regarding healthcare coverage through outreach and educational events. •Oversaw workshops, programs, and often volunteers. •Contacted community members through various resources. •Worked face-to-face and assisted higher education students with completing their internship. •Worked face-to-face with clients and other community members to determine eligibility of benefits. •Assisted client's and other community members in filling out various forms pertaining to eligibility and enrollment. •Helped client's apply for and enroll in health coverage through marketplace, Medicaid, and CHIP.•Worked with client's to help them understand their coverage.•Agreed to always work in the best interest of the consumer, without steering to specific plans.•Collected, records, documentation, and information in order to prepare required reports.

Hazard, Ky

Responsible for serving as leader in the practice. My wide-range duties included but were not limited to, supervising staff, maintaining appointments, coordinating with patient on insurance and treatment plans while overseeing billing. I also assisted with creating and implementing policies, procedures, scheduling, and systems that allowed our office to run smoothly. •Management: Supervised, trained and advised new staff on all recommended and expected job duties.• Interpersonal: Provided excellent customer service by phone and in person. I provided excellent communication skills. I resolved customer complaints effectively and efficiently. I served as a group leader, holding a positive attitude. I interacted positively with clients, higher authorities, peers, and subordinates. • Organizational: Organized files and charts non-digitally and digitally. I was recognized and praised by supervisors as being efficient and detail-oriented on several occasions. I was able to provide excellent attention to any given task. I multi-tasked on various projects to be completed within deadlines. I had the ability to make decisions in the need of the hour. • Computer: Provided strong knowledge using Microsoft Word, Office, Excel, PowerPoint, Outlook, Eagle Soft, Patterson, and Windows 8. I provided very proficient typing skills. I presented strong knowledge with using office technology, such as fax machines, copiers, printers, etc.

Hazard, Ky

Responsible for performing all aspects of routine pet care. I assisted the Veterinarian on duty with lab work, x-rays, and other tests needed to be performed. I maintained a clean work environment by cleaning and sterilizing kennels, exam rooms, operating rooms, cages, and surgical equipment. I assisted with administering medications as prescribed by the Veterinarian. I am and was compassionate for pets and people as well as expressing awareness and understanding of other's concerns and reactions. •Management: Assisted in training and advising new staff on all recommended and expected job duties.• Interpersonal: Provided excellent customer service by phone and in person. I provided excellent communicate and listening skills. I resolved customer complaints effectively and efficiently. I served as a group leader, holding a positive attitude. I interacted positively with clients, higher authorities, peers, and subordinates. I assisted the Vet in everyday job duties, such as cleaning after each patient, helping to exam, administer any needed medication, retrain if needed, prep for surgical procedures and monitoring lab work when needed. • Organizational: I was able to provide excellent attention to any given task. I multi-tasked on various projects to be completed within deadlines.• Computer: I provided very proficient typing skills. I possess strong knowledge with using office technology, including but not limited to fax machines, copiers, printers, etc.•Machinery: I was able to assist in taking X-Rays, Ultrasounds, Lazar Therapy Treatments and IV Administration.

Hazard, Ky

Responsible for organizing and coordinating office administration and procedures in order to ensure organizational effectiveness, efficiency and safety. I ensured communication protocols, standard office procedures, and inventory control remained intact at all times. I assisted with mailing and shipping items, restocking inventory, paying bills timely and a variety of errands. •Management: Supervised, trained and advised new staff on all recommended and expected job duties. I frequently served as the store supervisor in the manager’s absence.• Interpersonal: Provided excellent customer service by phone and in person. I resolved customer complaints effectively and efficiently. I served as a group leader, holding a positive attitude. I interacted positively with clients, higher authorities, peers, and subordinates. • Organizational: Organized files and claims both digitally and non-digitally. I was recognized and praised by supervisors as being efficient and detail-oriented on several occasions. I was able to provide excellent attention to any given task. I multi-tasked on various projects to be completed within deadlines. I had the ability to make decisions in the need of the hour. • Computer: Possessed strong knowledge with Microsoft Word, Office, Excel, PowerPoint, Outlook, and Windows 8. I provide very proficient typing skills. I possess strong knowledge with using office technology, such as, fax machines, copiers, printers, and scanners.

Master’S Degree, Adult Higher Education Administration, 4.0 Graduate

Activities and Societies: Honors Society, Deans List, Pinnacle Membership, Academic Distinction, MSU Foundation Award.• Elected.

Bachelor’S Degree, University Studies, 4.0 Graduate

Activities and Societies: Dean List, Pinnacle Membership, Honors Society, Academic Distinction and MSU Foundation Award.

Associate’S Degree, Applied Science, 3.8 Graduate

Activities and Societies: Deans List and Honor Society.

High School, Diploma, 4.0 Graduate

Activities and Societies: FCCLA Member, STLP Member, Honor Society, 4.0 Graduate, Choir Member, Member of High School Book Club.