• Scheduled and provided customer consultations regarding our products and their effects, and assisted customers with selecting the products most appropriate for their needs• Ensured customer retention and satisfaction by culminating a customer experience that was supported by product knowledge, education and high service standards• Managed the digital customer experience and ensured consistency between in-store and online with an omnichannel approach• Oversaw store activity including personnel, operations, visual merchandising, sales, KPIs, and the customer experience• Maintained excellent housekeeping and organizational standards• Embraced and demonstrated alignment with Caliva Values – Integrity, Positive Energy, Connectedness, Bias in Action, and Truth Seeking

• Partnered with startup that focuses on empowering youth to thrive through teaching them essential life skills• Co-created the company’s vision, goals, objectives, and business model• Coached and mentored clients ages 13-22 years old in small group and one-on-one sessions• Created and developed life-skills and empowerment workshops on communication, evolving and adapting, leading with integrity, self-management, and whole intelligence• Managed and created daily content for company’s Facebook and Instagram pages; co-designed and edited website and marketing materials• Built and maintained relationships with local families, schools, and organizations; attended various small business networking events around the South Bay• Developed and led weekly guided meditation sessions for teens, parents, and community members

• Teach and supervise a variety of high school classes for absent instructors daily• Model for students the mission and values of Presentation High School• Implement strong classroom management skills that promote the learning of all students• Fill in for other positions beyond classroom teaching as needed (eg covering for the school or attendance secretary, librarian, or study center) and other auxiliary roles to fill in for faculty and staff as required• Enter data into PowerSchool and utilize in class technology systems• Mentor a class of over 30 students and guide students through scheduling and other transitions throughout high school• Developed and implemented daily lesson plans for an introductory Psychology course for high school students ages 16-18• Taught interactive lessons on Psychological Perspectives, Human Development, Neuropsychology, Behavioral Psychology, Health, and Memory and Intelligence

• Spearheaded, designed, and implemented a four year wellness scope and sequence for grades 9-12 that reflect CASEL core SEL competencies• Ensure workshops are trauma informed, accessible, and inclusive for all students • Collaborate with administration, counseling, and faculty to create and develop a comprehensive program that addresses the well-being of students• Established and moderate a chapter of the Bring Change 2 Mind student-led mental health advocacy club• Co-created, planned, and designed a school wide educational event on relationship abuse, harassment, and assault prevention for 830 students ages 14-18• Established a partnership with the One Love Foundation; trained 120 students and staff to facilitate the curriculum; organized a parent workshop• Develop, manage, and analyze yearly budget• Chair the Student Wellness 20 member faculty committee• Chair the Student Wellness 50 member student committee; supervise and train student leaders• Supervise and train a team of 30 faculty leaders to ensure successful implementation of the curriculum• Manage the Student Wellness faculty sub-committees and keep current on their progress, plans, and goals for the year• Collect and analyze data from workshops, students, faculty/staff, and parents• Develop and implement parent education on student wellness• Research current and relevant articles on wellness and educate the Presentation community on these topics• Co-moderate the Gay-Straight Community weekly support group• Network with community agencies to provide resources for student and parent education

• Researched local school districts and foster youth in Santa Clara County as well as the educational challenges foster youth face in the K-12 public school system• Analyzed data and created diagrams of current statistics on foster youth and Santa Clara County school districts• Assisted with the creation of a PowerPoint to be presented to local school districts in hopes of increasing funding to bridge the invisible achievement gap

• Assisted professor with classroom management and assignments for a graduate level course• Demonstrated psychodrama techniques and aided students with warm-up activities• Oversaw graduate student directed psychodrama sessions

• Counsel and advise students and alumni from diverse populations in individual and group settings• Partner with staff to promote the Career Center's services and network with students, faculty, and employers during events and presentations for classes and campus organizations• Co-facilitate weekly workshops on career preparation for groups of 20-30• Designed and implemented a “Success in the US” WebEx and Brainshark on employment resources for international students• Assist Career Center team with students and employers during job fairs, panels, and forums to ensure the client’s needs are met and the event runs smoothly• Initiated and created a “SJSU College and Campus Resources” binder to utilize with clients• Write posts for the Career Center blog and act as note taker at panel events

• Taught a class of 12 preschool aged children in a licensed child care center• Trained in The National Association for the Education of Young Children accreditation standards, Early Childhood Education, and food safety• Supervised, provided behavioral guidance, and nurture for children ages nine months to five years old• Liaised and communicated with team members, families, and administration about performance based goals• Created and implemented weekly curriculum for toddlers that met milestone goals• CPR and First Aid certified

• Counseled and mentored at-risk foster youth from diverse cultural backgrounds in a group home setting• Liaised and communicated with CPS, local police, and DFCS regarding the safety of clients• Oversaw job placement, community outreach, healthcare services, and school enrollment• Initiated, designed, and led a health education teen group for 10 residents ages 12-18 years old • Aided program manager with administrative duties and managed the office• Managed crisis situations daily• Provided counseling, structure, guidance, transportation, and meals for foster youth ages 12-18• Experienced in working with youth with cerebral palsy, mental and learning disabilities, substance abuse issues, and psychiatric issues• Professional experience working with Child Protective Services, Social Workers, and law enforcement• Skilled in client intake procedures, office management, scheduling appointments, school enrollment, implementing community resources, time management, and problem solving• CPR and First Aid certified