- Managed the implementation of back-end software integrations that support our websites. - Supported the transition of our Email Marketing Service from CheetahDigital to Sales Force Marketing Cloud.- Managed the upgrade of our CMS system that house the content and products for our 14 websites from Sitecore 8 to Sitecore 10.2, and coordinated these efforts across the enterprise including Infrastructure, Cloud Engineers, Database Administrators, Content, Product, and Development teams. - Communicated project milestones, goals, and progress to Senior Leadership. - SCRUM Master: lead structured scrum ceremonies, and prioritized the work for the development team in support of business needs from leadership.- Release Management: Coordinated the team's Production Releases, Communications to stakeholders, and associate documentation- System Health: Coordinated the Load Testing efforts to ensure production systems were performant and in good health

As a Digital Production Manager, I managed the content and web-enhancements across our 13 branded websites, with a focus on Owner and Marketing initiatives. I worked closely with Product Owners, Clients, and key stakeholders to identify priorities across the enterprise, and managed the work in JIRA through SCRUM methodologies.

As an Account Coordinator, my primary focus was to serve my clients by managing the project life cycle to completion. I worked closely with our design and copy writing team to create project timelines, present concepts, and deliver exceptional work. I supported a variety of business lines including New Product Development, Sales, Telesales, Owner Services, Human Resources, and Resort Operations. On average, I managed 30-60 projects including complex campaigns, monthly newsletters, web development, print collateral and more.