Led the internal service supervisor development program at GEICO. I was in charge of developing leadership skills in others and helping up and coming leaders drive performance through others. Promoted more than a dozen associates to successful leadership positions.

Drove performance of a customer service team at GEICO. A major achievement was motivating my team and developing skills to love from a bottom performing until to the top team in the department.

Excelled in communication and problem solving as a service representative. Worked my way through several promotions and began to further develop leadership skills to help others.